Asianet — Modem not working for more than a week

Address:Thiruvananthapuram, Kerala, 695016
Website:www.asianetdigital.co.in

Please refer to my earlier complaint id: 1283438 about asianet broadband connection not provided for more than two weeks despite the installation charges were collected. I am facing a similar issue with asianet digital tv connection.

Sub. Code is ag91009493 and ticket no. Is
Ag00073718, which was issued on 14/05/16. My tv shows no signal from modem for more than a week.

I am daily contacting your customer care and i was daily informed that the problem will be resolved today. But upto now, nothing has been done. Even today morning i have contacted your customer care and i was answered
The same.

Asianet service is very poor in trivandrum and specifically customer care is
Very very worst. I know some of my colleagues has also faced similar problems.
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Asianet Satellite Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Asianet — Poor customer care

Connectivity issue frequently- Poor customer response even after 5 complaints.

Asianet — kailasanathan

I don't understand why you people are not keep timings some times it will finish in 13 min, 15 min, are you making customers fool and ? Utter insane
Useless service by Asianet.

I strongly believe they will windup their business soon.

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