Dear Sir,
I am a customer of Asianet for more than 15 years.My name is Dr.M.S.Mahadevan and my contact number registered with Asianet is [protected] because I don't remember my consumer ID Number.All these time my cable connection was renewed by Mr.Sujith, In charge of Asianet East Hill, Calicut. Last Friday on 8th Aug 2014 he called me to say that renewal date already on, immediately I have asked him to come and collect the money for next one year on 9th Aug 2014 morning itself, and paid the amount. This time as I was shifting to my newly purchased flat the address is 5A, Homeland Seagate Apts, P.T.Usha Road, Calicut 32. I have informed him on 8th Aug itself to make arrangements for shifting.and told him I will be shifting my family by 9th Aug 2014 and acoordingly I have already shifted. According to Sujith he has promised me that as soon as my shifting happens the cable connection will happen but since 3 days they are been bluffing that they are sending technicians and nothing was happened, Last evening some body visited from Asianet but after they connected the signal was not there and till now no body has turned to rectify the problem?I was keep trying Asianet Calicut and East hill most of the times they don't pick up the calls and some times when getting the calls immediately the phone is turned off, I have tried to contact Sujith several times he is also not responding to my calls, once he received my call and was bluffing that he is sending people, finally no results.If you want you can verify with Sujith on this number[protected], As I am working in Bangalore, There is nobody to follow up this issue and my family is extremely upset that even after paying Asianet there is no signal?
This is what bothering us as a customer of Asianet, your people were interested only collecting the money but when public wants to contact your office always the calls remains not answered or the line will be deliberately switched off to get rid of customers complaints.
Now I want to know whether you will take immediate action on this?If not please make arrangement to refund my money and let us close the chapter between us, and don't provoke me to take this issue to the consumer court by delaying it further.
You can contact me on my Bangalore number [protected]
my mail id is [protected]@gmail.com
Awaiting for your immediate reply,
Sincerely,
Dr.M.S.Mahadevan. Was this information helpful? | 
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