Asianet — Poor quality of cable network

Address:

Dharwad, Karnataka, 580025

Sir,
I am a customer of your Hubli network and am very much fed up with your service.
From the beginning there has been not a single day that we have not complained about the quality of your network, the picture gets struck and then a message is displayed "Signal not Found" some times it says your "set top box is not authorized please contact customer care"
First of all your local cable person is poorly informed about your services and always tries to give false commitments and does not try to solve the issue. and then again there is your marketing guy Mr. Brahma who's number i got from the local cable operator, who says I am not responsible for the network i am the marketing guy you call the technical in charge, who in return asks me to contact the local cable operator.
Now as i have had enough of your network i want to go for separate dish that is TATA SKY or some other company and return my set top box.
Kindly arrange to return my money (Rs. 1500/- X 2 that is Rs.3000/-)