[Resolved]  Asianet — regarding internet connection

Address:

Thiruvananthapuram, Kerala

I am your customer from the beginning of asianet and i am very much proud to be its member and happy in its immense growth all through the past years . But it is very much pathetic to note that it coming to below standard, I am customer of asianet net in the unlimited package scheme for the last so many years . but now the net is having complaint every week . When I call the customer care I get the caller tone you are very important to us that part is well and good . Next the call will be attended by a lady and she will ask for the code no and she will verify the name and the call will last for 5 minutes and I will loose 10 rs . The call will end without saying status of the complaint . I asked for their nodal officers phone number the no is [protected]. He never responded or otherwise they have given me a wrong no . Please verify so that it may not happen to other customers which will tarnish your image in future .I am forwarding these things to your kind consideration . Please look in to the matter seriously and do the needful at the earliest . Do not discard this complaint as simple since you may think that asianet is such a mighty instituition that never collapse, Even the titanic ship collapsed since it was not properly controlled ..Please respond at the earliest since i am a loyal customer yours and longing very much for your growth . My e-mail address is [protected]@gmail.com and my phone no is [protected].. Assuring the best of my services in future. P V PHILIP