Asianet — Unavailability of many satellite channels

Address:

Thiruvananthapuram, Kerala

We had payed the subscription amount for cable tv for eleven years starting from September 2010. At that time we were getting around 150 channels including Star Sports channels and were assured that we will continue to get all the channels irrespective of future plan changes of company. But for last few months we are not getting many channels, especially Star Sports 1, 2, & 4, Headlines Today etc. On enquiry to the customer care number, i have been told that our plan is 90 channels package only and we wont get these channels. I would like to emphasis that the company is breaking its own promise and as a customer we will be forced to approach appellate authorities if the complaint is not resolved soon.