[Resolved] Asianet — Unreliable customer care response | |||||
I had switched from bsnl broadband to asianet broadband two month ago for cctv purposes. It seems i have made a mistake after listening to the responses from the asianet broadband customer care. Ports 80, 8000, 554 are the default ports to be opened up for the dvr to stream videos through the internet. E dns port is not open which blocks the camera application from accessing the dvr. After repeatedly contacting the customer care and personally asking representatives at darshan channels agency of asianet broadband, thattarambalam office in mavelikara, it seems every effort has gone null. Delays in reply and inefficiency among employees were extreme. Hence, i have decided to take matters at a more serious level. I am leaving back to the gulf for residential purposes. I wish to know your response. I wish to proceed legally hereafter. I humbly requesting you to take the matter seriously and awaiting for your response. Jerin rajees koshy. Konnayil house, chengannur, pin - 690509 Through the melchi oommen, Legal consultant, CRS associates. Was this information helpful? | |||||
May 20, 2017 Complaint marked as Resolved Asianet Satellite Communications customer support has been notified about the posted complaint. Verified Support Oct 24, 2016 Asianet Satellite Communications Customer Care's response Dear sir, Kindly provide your Asianet Broadband Subscriber Code, If you have any doubts regarding this, please contact ADL Customer Care Number [protected]. Thanks & Regards Asianet Broadband Team | |||||
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
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