[Resolved] Ask Me Bazaar — Faulty Power Bank Mi 10400 ahm

prakash_kotkar

from Thane, Maharashtra

Address:

Thane, Maharashtra

I have bought product Power Bank Mi 10400ahm on 10 Mar 2015 from Ask me bazaar and received the product on 18 Mar 2015. I discovered the product is faulty and damaged and Lodge complaint on 20 Mar 2015 QRC199750. Representative told me their back end team will call me and received on call in very early morning while I was driving on 21 Mar 2015. I didn't answered call as I was driving instead I call back them after my journey but no response received. I called up multiple times on helpline to ask for call back and status and every time they made me to wait for next day but never received response. No response, No refund or faulty product exchange has been done. Now when ever I called up they always state their system is in up-gradation and need to call back in Half an hour. This is really pathetic and worst service I have seen.

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Complaint marked as Resolved

Ask Me Bazaar customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2015

Ask Me Bazaar Customer Care's response "Dear Customer, We regret the inconvenience caused. We have forwarded your query to concerned department and we will get in touch with you within next 48 hours with an update on the status. Regards, AskmeBazaar"