[Resolved] Ask Me Bazaar — No proper response on faulty product | |||
I ordered a product (Order Num: AB1906071) which was found faulty. I did not get any proper response from the company. They do not replace the product also. They support companies without proper TIN also. I received my product from one such company called CFashionBazaar. 20/5, Indira Vikas Colony, Mukherjee Nagar, New Delhi - 110009. Was this information helpful? | |||
Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint. Verified Support Apr 23, 2015 Ask Me Bazaar Customer Care's response "Dear Customer,
We regret the inconvenience caused. We have forwarded your query to concerned department and we will get in touch with you within next 48 hours with an update on the status.
Regards,
AskmeBazaar"
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 2 Comments | |||
Comments
I purchased a MP3 player with 8GB SD card Combo{Order No AB 5374689}Unfortunately that product is faulty{that is not holding electric charge even a single minute}I send lot of e mail and contact through mobile no [protected], they said we will registered a complaint and we will contact you shortly, then I got a SMS on 01 Oct 15 that says your complaint is Eway trading is being processed, but till date I don, t have any replacement.What can I do.
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+91 44 4444 4444
1205, 12th Floor, New Delhi House, Barakhambha Road, New Delhi, Delhi, India - 110001
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I purchased MI Power Bank 10400mAh in AskmeBazzar on 29 May 2015( Order No: AB3271741). It was delivered on around 10 Jun 2015. I have been in Bangalore and I reached chennai and started using that product but it was not working properly. I wanted to cross check with other mobiles and the same result. It is getting drained out quickly.
I raised a complaint in Askmebazaar. They told me that I have to raise a complaint with 2 days. How come it is possible? At least minimum 30days replacement warranty should be given.
I went to MI Authorised service center to repair. The service person told me that he would not take it for repairing due to duplicate product. This product may not be original and it is being purchased in ASkmebazaar.
I called up MI customer care, they informed me that the warranty will cover only if we buy in flipkart and Amazon. Then, I asked why do allow them to sell your product? The MI customer care person informed me that they already filed a case. [I don't know whether it is true or not].
Now, I am planning to file a case against Askmebazaar how come they can allow the "CFashionBazaar" seller to sell a duplicate product or product which doesn't have minimum warranty for online products.
I bought this product only because of MI 10400mAh.
Askmebazaar to solve this issue otherwise, I will sue Askmebazaar.
One more thing, I ordered one more product of RF remote control helicopter(OrderNo:AB3271790, Seller: Gauba Traders). It was also not working. Luckily, I raised the complaint within few hour of delivery. I am waiting for money to be returned.
It is a good lesson to me from Askmebazaar.
Regards,
JAI.