[Resolved]  Ask Me Bazaar.com — Panasonic washing machine

Address:201005
Website:www.askmebazaar.com

I had baught "Panasonic NA-W65B2RRB 6.5 Kg Washing Machine" for Rs. 7641.00 on 29th Dec-15. I had made this payment through my Axis Bank Credit Card in 12 EMI's. Order#NDD2639388 but order was canceled by the merchant on 30th Dec-15 and refund not initiated till date. Credit Card unbilled screen shot is attached.
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Feb 10, 2016
Complaint marked as Resolved 
Today I have got a call from Askmebazaar.com and I was told by the executive that refund has been initiated on 09/02/2016. I have got my refund today i.e. 10/02/2016. I was always asking by support page from the team.
Ask Me Bazaar customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2016
Ask Me Bazaar Customer Care's response
Dear Amit, Apologies for the inconvenience caused to you. Our concerned team is working on your ticket #36909. Request you to wait for some time. Regards, Tanya Team AskmeBazaar
Feb 06, 2016
Updated by amit1042
I want to askmebazaar.com team that is it too big problem to refund the amount which you have debited from the customers account?
Complaint comments 

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BEWARE OF THIS CHEATING SITE: I agree with your comment and I would like to share my real experience. Order No.AB8219062 dt.[protected], I got a damaged/air leaking Air sofa from Ask me bazaar for Rs.2500/-. I raised complaint in their support on[protected] the same day, and I was issued a ticket No.31456 by their support team. For 2 weeks the site was showing "Processing". Then all of a sudden they closed the ticket and sent a mail to my E-mail requesting me whether I am happy. I was shocked to read this. When I protested, they told me to raise another ticket. This I did with ticket no. 38454.  Then  they wanted me to update IFSC Code.   For this, I, E-mailed to them my Bank Pass Book Front Page.   After that I waited for Refund but all of a sudden they closed the 2nd ticket also. I protested & raised a series of tickets Nos. 38461, 38462, …... seeking Refund. These tickets also fell on dump ears and they closed all these tickets without solving the issue. Then I reviewed this site with my real experience in consumer complaints & other forums. For this I found response in these sites from askmebazaar apologizing for the delay and stating that my refund is in process. I waited again for 2 more weeks & understood that this response is just a gimmick to divert attention of the viewers, an unethical practice adopted by them to cheat customers & viewers. Till now I have not received refund and it reveals their true cheating identity. On scrutiny of various reviews against askmebazaar in these sites I find that they have posted similar + ve responses with wordings such as, “you must register first in support...we assist you ", “to have better insight raise another ticket ...", "we apologize for the delay and ….", "your refund is in process ..." all these are false hopes given by this fraud team. I only appeal to all not to fall prey by their colourful adds/discounts & don't buy anything from this fraud site and avoid to be a VICTIM like me. The support team know pretty well how to cheat you. I would like to know if anybody has received REFUND for damaged item from them. radhakrihshnan Iyer, Palakkad, Kerala Jan'16

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