[Resolved] Ask Me Grocery — Delay in refund. | |||
I have placed a grocery order on 7-apr-2016 and prepaid it using mobikwik wallet. My order id is ag[protected]. They have confirmed it on next day. But on 9th apr, they have cancelled my order due to non-availability of products at their end. I have requested them to refund my money. They assured me that they have initiated refund and refund id:[protected]. But 13 days has passed, i have not got my refund in mobikwik wallet. They keep resolving ticket every time always give me assurance that it would be refunded within 7-10 days. My ticket id is: #8475 in ask me grocery. Please take necessary action to refund my money as soon as possible. Thanks Pradipta Was this information helpful? | |||
Apr 23, 2016 Complaint marked as Resolved AskMeGrocery has updated their support ticket with new Refund ID. I have checked my mobikwik wallet and see the reflection of the refunded amount.
My advice is never give up. Open support ticket even if they have close it without resolving the issue. If needed call to their support no provided on website.
Post in this site consumercomplaints.in. They will take care of your complaints.
Post on the facebook/twitter page of AskMeGrocery. Fight for your rights in every social media and online resolution sites.
Believe me this will work. Ask Me Grocery customer support has been notified about the posted complaint. | |||
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We always refund the due amount to our customers. However, sometimes due to some system error the process may get delayed. Trust, you can reach out to us directly at support.askmegrocery.com and the resolution would be quicker. We assure you a quick resolution and a better service with each new transaction with us. Look forward to see you shopping with us.
Thanks,
Team AskmeGrocery