[Resolved]  Askmebazaar — Faulty Product (Power Bank) Order Id is : AB2559670

Address:

New Delhi, Delhi

Hi Team, I have ordered Sony 10000mah Power bank on 26th April and got the Delivery on 3rd May 2015. The Product was faulty and seemed to be Fake. I immediately lodged the complaint at your helpdesk on 3rd May 2015 itself. In spite of constant follow-ups till date I haven't got the satisfactory response from any of the call associate or the Floor supervisors with whom I interacted over the several calls. In today's competitive world such treatment and lax approach from the Organization representatives is un-acceptable. Need an immediate resolution of the issue so that I can get the refund back on ASAP Basis. Would like to urge all the online shoppers to go through these feedbacks first before going to Purchase anything from askmebazaar.com. The Order Id is : AB2559670 . Kindly get it resolved on immediate basis else I need to publish this trauma in to media. Since 3rd May 2015 following tickets have been opened for addressing the issue but were closed automatically without resolving the problem and the Refund is Pending till Date: QRC464637:-This was issued on 3rd May2015 and I spoke to Kavita - Call associate QRC506908:- This was issued on 8th May2015 and I spoke to Suraj - Call associate & Abhilasha(Floor Supervisor) QRC540542:- This was issued on 12th May2015 and I spoke to Kritika - Call associate & Puneet(Floor Supervisor) QRC617829:- This was issued on 20th May2015 and I spoke to Vinay - Call associate and Piyush (Floor Supervisor). Now after talking to all these call associates and Floor Supervisors till date there is no visible action from askmebazaar and it seems as if nobody in the organization is worried about the pain which their customers are facing due to their inefficiency.