Askmebazaar — Fraudulent product sent and not ready to exchange

Address:

Indore, Madhya Pradesh

Hello, I am Shantanu Jain, a student from Indore MP. I got a MI power bank 10400 mAh from askmebazaar.com, last week and when I charged it, it got fully charged in 15 mis which should be around 6-8 hours. It got discharged in harldy 10 mins when it charged my battery from 41% to 58%. I again charged my power bank for 5-6 hours and then the same thing happened. I contacted askmebazaar for this. They agreed on refund and said it would take 12 days to get your money back. I paid cash on delivery and told them that 2-3 days are maximum required for and transaction to take place. I ask them to whom am i supposed to surrender the product. They told a delivery boy will collect it from you, I asked when they didn't had any idea or which concerned company is responsible for delivery they didn't had any clue. I told then I am currently 500 km away from the delivery address so I'll have to come back but t\they were least concerned. I ask the customer care guy to transfer the call to any of their senior so that he can help me. Every time my call is on hold for 10 min then they say our senior is busy. I have called them around 20 times regarding this but not for even once I was able to talk to their senior. I mailed then several times and told I m going to file a case in consumer forum they didn't replied. When I wrote this thing it the comment box of askmebazaar's page instead of replying they just deleted my comments and blocked me to that I can't comment further. When i inquired more I came to know that the product is fake and there are many other victims of askmebazaar's fakeness. There is even a page on fb 'askmebazaar is fake' where many of them have the same story and even some of them didn't got their money back for 4 months after returning the product. I fell helpless at this point of time. Being a student 500 bucks is of a great value and they will continue to fool others if this story is not being told to everyone.