[Resolved] Askmebazaar — IFB 25BC$ 25 L Convention microwave oven | |||||
I had booked IFB 25BC4 25 L Convection Oven dated 18 February, 2016 with order number "AB9775137" generated from your side. The same was booked via Gati with docket number "[protected]" for which I was receiving the messages from time to time. Now while I was checking the status of my order on Gati it was showing that the item has "Arrived at destination city". Today it is on the delivery day i.e., yesterday it showed Undelivered due to "REDIRECTED TO NEW DESTINATION at destination city' for which I needed the reason. For that I called your customer care number [protected] and the lady at your end suggested me to book a new order. So while calling the customer care, I smelled a rat, because I had ordered the oven before Budged and now the rates have been changed. Was this information helpful? | |||||
Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint. Verified Support Mar 08, 2016 Ask Me Bazaar Customer Care's response Hi,
Please raise a ticket using this link: http://support.askmebazaar.com and mention all the required details so that we can get the better insight of your query and assist you accordingly.
Regards,
Raj
Team AskmeBazaar
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I have already raised the ticket with Ticket No. 73595 in which the executive told me to book a new item which will have the revised rates. Why should I book a new product when I have already booked the one and that also when the product reached the destination city and was recalled back to the company due to change in rates because of budget.
Tanveer Ahmad
[protected]