[Resolved] Askmebazaar — Not received the refund amount

234sunil

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Complaint NO.- QRC504049, Even after the reverse pickup of faulty samsung 9000 mah power bank (Product ID-AB1477658) about one and half months back 07 April 2015, I have not received the refund amount even after twice assured by the customer care people. today customer care associate says that product has not been reverse picked up... Here is the proof of reverse pick up: http://track.delhivery.com/p/[protected] the product has been already reverse picked up and reached the destination. Even though this fake marketing company Ask-Me Bazar is not refunding my money. I do not recommend AskMeBazaar to anyone. Be careful.

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Complaint marked as Resolved

Ask Me Bazaar customer support has been notified about the posted complaint.

Verified Support

May 19, 2015

Ask Me Bazaar Customer Care's response "Dear Customer, Your feedback is valuable to us. We will share your feedback with concerned seller and ensure good quality of products to be delivered. Also we have forwarded your issue to the concerned department and we will get in touch with you within next 48 hours in regards to your issue. Regards, Team askmeBazaar"

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Comments

234sunil

from Chennai, Tamil Nadu

on[protected], today after noon got a call from the customer care representative, he was saying that your bank details is faulty, however only IFSC code (what he said) was wrong wherein C was replaced with P. This is not an easily acceptable reason for no refund as all the IFSC code for all the bank branches is freely available on the Internet. From an online marketing company, this type of silly excuses are not at all expected as well as accepted. Well, the representative has promised the same thing "that I will get the refund in my account within 7 days".
However, I am pretty sure they wont keep their promises as usual they did during my complaints on[protected],[protected],[protected], and 19th may 2015. First they told about 07 days and finally on 19th may they promised for two days. And now again they promised for 7 days.
Hope the company or their representatives will work upon the matter in stead of showing apology or feeling ashamed of...

234sunil

from Chennai, Tamil Nadu

This is the history of my product Order No. AB1477658, Samsung 9000 mAh power Bank:
[protected]: I booked the order with full payment
[protected]: Received the power bank delivery, the power bank was discharged within 10 min charging mobile up to 25-30%.
[protected]: after getting assured about faulty product, complained to ASK-ME-BAZAR customer care.
[protected]: failed reverse pick attempt
[protected]: product reverse picked up from my place in the condition as received by me (Delhivery receipt[protected].
[protected]: assured with refund within 7 days.
after waiting upto a month
[protected] called customer care again- matter not resolved (Complaint No. QRC504049) assurance of 7 days
[protected] called customer care again- matter not resolved (Complaint No. QRC504049) assurance of 7 days
[protected] called customer care again- matter not resolved (Complaint No. QRC504049)
[protected] called customer care again- matter not resolved (Complaint No. QRC504049) assurance of 2 days
[protected] called customer care again- matter not resolved (Complaint No. QRC504049) A FINAL assurance of 7 days.
Let us SEE further...