Askmebazaar — Outdated/Bad Products Delivered

Address:New Delhi, Delhi

I ordered a combo deal with them and they delivered the products which looks like to have been taken from the street vendors. The quality of the product is so pathetic that the deal was a waste of money. I prefer making online deals and have also ordered products with other brands like Flipkart, Snapdeal etc.but have never had a horrible experience like this. I already complained twice on their customer care number with the SR number qrc107901 and order number ftf1037882. Both the times they said I will be contacted by them within a week and the problem will be solved. I just wanted my order to be replaced with other product. I never demanded the refund.
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Last week the customer support from AskMeBazaar contacted me and said that they would process my refund in a weeks' time and it's been over 8 days and neither I have received the refund nor I have received any notification from them.
No assistance yet from the AskMeBazaar customer support yet. Got a call once when they asked about the convenient time to talk, but never got back at the agreed time.
The last comment was made 5 days back by me. I do not think the company AskMeBazaar is serious about this complaint. I also have recorded my last conversation with the customer support of the company. I think, now I should leave the online participation of this complaint and do something serious about it. They are hardly bothered about this complaint forum. I am also feeling that this forum is not that effective as I thought it to be.
It has been around 40 days the product has been taken back but I am still waiting for the refund. It seems they respond only if a client gets into their back.

Now, I guess it would be feasible for me to file an official complaint against them as I also have the reverse pick-up proof and their customer service voice recording.

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    Ask Me Bazaar Phone
    +91 44 4444 4444
    Ask Me Bazaar Address
    1205, 12th Floor, New Delhi House, Barakhambha Road, New Delhi, Delhi, India - 110001
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