Askmebazaar — refund of my cancelled order not happening since 20 days

Dear Team, I have been one of most dissatisfied customers o[censored]rs whose 1st impression has been the worst. I had ordered a product with order id AB748400, on 28th Dec 2014.. I called the seller who was supposed to ship the product, and to my surprise he told me that he has not registered on askmebazar and dont know why askme and you are calling me, he told he cant fulfill the order.. Now I canceled the order and now its been more than 20 days m struggling for my refund...Every time I call your Cus care they give same robotic answer that you will receive a call from our backend team etc etc Now pls immediately rush for my refund as its been delayed for long Awaiting your kind revertal best regards