[Resolved]  Askmebazaar.com — Kent ro excel plus

Address:Jaipur, Rajasthan, 302015
Website:askmebazaar.com

Ordered Kent RO EXcel plus vide order No. NDD2638974. askmebazaar.com did not supply hydro static water storage container, an essential part and partial of Kent RO Excel plus. My request for return and refund is not being acceded. Complaint No.QRC7848.
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Feb 12, 2016
Complaint marked as Resolved 
Complaint resolved by the Company but not gracefully. It took more than a month to allow return and refund of the incomplete product supplied by them, despite continuous follow up with them. The Company should fix staff responsibility for the delay.
Ask Me Bazaar customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2016
Ask Me Bazaar Customer Care's response
Hi, We are extremely sorry for the experience you’ve had. We do understand your concern. Request you to call our helpline number so that we can assist you accordingly. Regards, Rahul AskmeBazaar
Jan 18, 2016
Updated by chinmay1985
Rahul, talked to your helpline number several times, raised tickets and complaint number but all in vain. The matter is pending for the last 20 days. Never had such a bad experience from any online marketing site. The Company made incomplete delivery of the item and did not supply the remaining item despite lot of follow up. Ultimately I had to raise return and return request. I purchased the item from elsewhere. Your item is lying unused with me. Please pick it up without further delay and refund the amount.
Highly unresponsible people.
Verified Support
Jan 18, 2016
Ask Me Bazaar Customer Care's response
Dear Chinmay, We’re sorry for the inconvenience. We've re-opened your ticket (#38640) and forwarded your details to the team. Request you to check the ticket for further updates. Regards, Priya Team AskmeBazaar
Jan 30, 2016
Updated by chinmay1985
Ticket closed without providing any solution.
They do not seem to resolve the complaint and expect that the complainant will get tired and drop the matter.
But this is no good business.
Verified Support
Jan 31, 2016
Ask Me Bazaar Customer Care's response
Dear Chinmay, Apologies for the inconvenience caused to you. As per the ticket #38640, request you to contact the seller for further solution. Regards, Garima Team AskmeBazaar
Jan 31, 2016
Updated by chinmay1985
Garima I bought it from askmebazaar.com. Who else is the seller to contact with?
Feb 02, 2016
Updated by chinmay1985
Waiting every day for your approval to return the item for the last month but you are silent. In case you do not accept returns, you should specify the same and should deliver the goods as displayed on your web page. This is not good to keep silent. Please speak yes or no to my return request so I decide for further course of action.
Feb 06, 2016
Updated by chinmay1985
askmebazaar.com did not supply goods as ordered. It is more than a month they are not acceding to my request for return and refund. Any one to suggest what should be done?
Complaint comments 

Comments

AskmeBazaar-Customer Cheating site-BEWARE

Sir,
I fully agree with you. I would narrate my recent bad experience with askmebazaar.com. I ordered an Air sofa cum bed and paid Rs.2500/- and received the item on[protected].

ON[protected] I received a defective Air sofa cum bed and noticed that Air is leaking out and the sofa is not usable. I raised complaint no.31456 dt.[protected] on their support.askmebazaar.com/ticket and followed it up with so many telephone calls to their customer care number[protected], but all in vain. The response received from them was the customer support team and ticket handling team is different. Then after 2 weeks without solving the complaint they closed this ticket. When I protested, they told me to raise another ticket. This also I did with ticket No.38454. I was keep on reminding them for justice. Then I raised complaint in consumer complaints and also in mouth shut.com. They simply responded that the refund is in process and advised to check the ticket for updates. This is a false response to mislead the viewers. It is shocking to note that they have closed the 2nd ticket also and given a response to check the ticket for updates. This itself shows their silly mentality and treacherous attitude. They are teasing and harassing the customers. They sell and in deal in spurious and damaged products. Return/refund claims are tactically delayed by them and after prolonged time the fed up customer will no long go after them, this way they avoid refunds and this kind of practice is adopted by these unscrupulous people. They harass the customers by prolonged delay, and finally we would realize that they have cheated us. I appeal to all the genuine viewers not to buy from this cheating people. Pl. note that after a month I have not received a single paise from from. Pl. go for purchase from flipcart, shopclues, amazon, lotofstock on line sites where you would receive very good customer support.
Regds,
Radhakrishnan M N, Palakkad[protected]
Askmebazaar.Com great cheater. Buyer beware. They do not resolve a problem despite calls, emails, support tickets, complaint tickets, complaints on various consumer complaint forums, matter is pending with them for a month. They close support tickets without providing any resolution. Now litigation appears to be only a remedy. No body should buy any thing from askmebazaar.Com. Order id #NDD2638974, dated 29/12/2015. Support Ticket 38640 Complaint No. QRC7848.
Please reverse pick up the incomplete product supplied and allow refund. It is more than a month you are not permitting return and refund. This is unfair and untrustworthy. Online business is based on trust and once it is shaken the business is badly affected.
askmebazaar.com did not supply goods as ordered. It is more than a month they are not acceding to my request for return and refund. Any one to suggest what should be done?

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