[Resolved]  AskMeBazaar.com — Wrong Product Delivered

Address:Kamrup Metropolitan, Assam

I have order for Puma Laptop Bag but 28th May'15 I have received a Fastrack backpack which i really don't want.After I made the payment I have opened the package then I saw that was a Fastrack bag, I instantly informed that delivery person about the same, That person told me to send a mail.In the cover of the package where my product detail is written there it is written as Puma Laptop Bag.Very disappointing I have order Puma Laptop Bag & received Fastrack backpack. Because of this I wrote a mail to [protected]@askmebazaar.com stating the whole concern at Fri, 29 May 2015 09:33:45 +0530 but till now I did not received any response. I have also call customer care (From +91 [protected] 2 times my active no.) for 3 times stating the same issue initially they ask same question repeatedly & in the 2nd call they kept me on hold for a very long at the end I have to disconnect the call. They should take care of the thing that customer care no. is chargeable again. I am still awaiting for the resolution. Please help. Rgds! Ronit Chowdhury GSM- 91-[protected]
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Complaint marked as Resolved 
Ask Me Bazaar customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2015
Ask Me Bazaar Customer Care's response
Dear Customer, We have forwarded your query to concerned department and we will get in touch with you within next 48 hours with an update on the status. Regards, Team AskmeBazaar
Complaint comments 

Comments

I have ordered a laptop bag ...order
number AB4445258... but after the
received it's found that it was wrong
product...
then I have registered my complain
against this order and also given my
bank details and also fulfill all
formalities. on 17/08/15 got a return
request msz .
After that no action taken still now. I am
still waiting for refund my amount with
full packing the parcel. No response
from askmebazar.com site.
It was very very bad experience to
purchase from askmebazar.com at 1st
time.

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    Assam
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