Askme.com — Askmebazar.com-refund delay - NDD[protected],393/-

Address:

Mumbai City, Maharashtra

Fake and fraud site…. Guys.. Can you please someone tell me that they returns money or not??? Unfortunately I was placed an order on 8 of July 2015 for Samsung Mobile. Total cost of the mobile is 11393/- and I paid the total amount through online from my credit card. It was for next delivery but I was not received the product. When I called to costumer care they told me that you complain has been registered and out back-end team will call you and they will provide deliver information of your product. Then next day (10 Jul) morning I got a call from their end and she told me that your order is confirmed and you will get the product sooner. I asked her when will I get the product? She told me that I don’t have the information you can contact with our customer care about this. Then after few hours later I called to customer care to ask the information. The costumer care executive told me that your complain is register with us we will deliver your product as soon as possible and at the time I asked do you have any timeline you will deliver it? Then he told me that we don’t have the information, our back end team will call you and they will give you the information. After about an hours I got a call from their side, he told me that this product is out of stock and instead of that mobile they offered me another mobile (Unbelievable). I told him I want the product which I ordered of return my money (it time was 3:25 PM). On 6:55 Pm I got a massage as “Your Next Delivery Order NDD3974761 for Samsung mobile is out for delivery please keep INR 11393/- ready at the time of delivery” (I had already paid the amount through online). Again I called to costumer care for this and they told me that please don’t take the order if the delivery boy will ask for the amount. Around 8 PM I got another massage as “Your Next Delivery Order NDD3974761 for Samsung mobile is returned as per your request, refund will be processed 3-5 working days” (I surprised and I got doubt on these people they are really fake and fraud as I am not cancelled my order so how they will returned). Again I called to customer care, the guy told me that our delivery boy had gone to deliver your order at your home but nobody was there at home hence he returned. (really my brother was at home for the whole day) Finally today (11 Jul) I asked for return my money, they told me that it will take 5-10 working days and again I got a call from their side I asked return my money, he told me that it will take 7-10 working days. The scenarios is that they don’t know exactly how long will take to refund the amount. It been around one month past today is (3rd Aug 2015), daily I am calling to the customer care for the refund. Every time I have noticed that the costumer care guy saying that “our backend team will call back you and they will give the details”. Guys help me out on this, they will return the money or not I don’t know. How can I get my money. :( :( Thank you!