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Asus India Complaints & Reviews

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Last updated Apr 1, 2024
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Asus India reviews & complaints page 11

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2
20PKB204 Mohammed Safdar Khan
Jul 7, 2021
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Return

Address:461, Rahmat Nagar , Azamgarh 276081

I want to return my Asus Tuf F15 bought from the asus site itself but the customer care is not helping me. It's been just 2 days I bought it, help me asap....
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Urvashi Roy
Jul 6, 2021
Jul 14, 2021
This thread was updated on Jul 14, 2021
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Product Quality (Keyboard F2 Button)

I bought this laptop on 21/06/2021 ASUS NOTEBOOK (M515DA-EJ312TS).
From Day 6 on 27/06/2021 I was facing issue with the button (F2) it was working fine sometimes and sometimes it's was not responding so today I visited service center for this issue on 6/07/2021 So they gave me estimate of 3169 and told me that it's physical damage but the issue is not from my end laptop is totally new how this is possible only F2 button is pop out...
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L
lakhwinder22
Jul 5, 2021
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Too much hang

MY laptop asus is toooo much hang buy new laptop its one week ago the laptop speed is to slow i hate to buy what can i do...
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A
Ankit Kumar
from Chennai, Tamil Nadu
Jul 1, 2021
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Behaviour of service engg

Address:T8 904 Imperial Gardens, Gurgaon

I raised service request on 20th June having request number: A[protected]-0005

Today when engg came to my house he did Test run which was successful and when he requested that he want to take system along with him to service center, he asked to take backup, we started the backup and he could not wait for 20 mins and left. It was very much annoying i could not ask his name his mobile number is : +91-[protected]. Kindly help me...
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A
aniket02
Jun 30, 2021
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Low battery life

Address:19/6 nagarjun road, B-Zone, Durgapur

My laptop doesn't provide a good battery backup .
It runs for max 2.5 hrs after it's full charge ....
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pappan3218
Jun 28, 2021
Jul 23, 2021
This thread was updated on Jul 23, 2021
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Battery Issue for lappy

Address:Dhenkanal Muncipality, Dhenakanal-751009, Odisha

My company had given me a laptop which was bought on October 2020, now its battery is completely dead. You cannot charge it without putting it on charge and now the laptop is not getting on....
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Danishkhaan5384
Jun 28, 2021
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Asus vivobook flip14

I brought this laptop on 1st April 2021 and after a month around 20 may 21, it has been malfunctioning . It had wifi issue, bluetooth issue, mic issue, airplane mode, sreen rotation locker isse, camera issue . I already had availed online and offline support from asus but nothing helped .as a result, I am unsatisfied with fraud company had played on me and demand the replacement of my laptop immediately...
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V
Vijaya010495
Jun 25, 2021
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Laptop has been damaged

I purchased asus prediator...within one year ut it started giving prblm like battery low within hour, and some light patches on screen.. now motherboard has gone.. processor has gone.. worst worst product quality.....
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P
Pachuichu
Jun 24, 2021
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ASUS laptop zenbook pro

Laptop battery issue...
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Dear Mr.

I had purchased Asus ROG phone II on Flipkart and got it delivered on 10th January 2020 and warranty expiry on January 9th 2021. I soon ran into heating issues, I asked Flipkart for a replacement as I purchased from their website, but Flipkart rejected the exchange saying heating is common in smartphones, so I used it anyway with a tiny heartache of owning an expensive phone which claimed to have good heat management...
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Y
yogesh reddu
from Powai, Maharashtra
Jun 23, 2021
Jun 28, 2021
This thread was updated on Jun 28, 2021
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Same Problem Persist After Repairing

Respected sir, In my Asus laptop there is a blue screen error. And my laptop is under Perimium warranty. In this problem, in every 3-4 minutes my laptop is restarted automatically. In that tym i lost all running data. And university test are also canceled due to this problem... On 3 june 2021 I went to service centre and told about blue screen error. They told me that they will fix the problem in 7 days. On 10june 2020 i picked up my laptop....
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Dhruv Shrivastava
Jun 22, 2021
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Laptop of 26000

Address:City centre, patel nagar i8 near hotel central park gwalior

The laptop is as slow as an old laptop. It is not working like a new product. Very disappointed by asus. Buyed this laptop 8 to 9 days ago...
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A
Akash Mahobe
Jun 21, 2021
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Laptop Display Issue

The laptop after 8 month of purchase, the display has gone without any external damage. I am trying to get service for about 45 days and since no acceptable response arrived yet. Once a agent of Service centre come to my location and checked it and told me it may be some internal damage caused by some outside effect, but there is no sign of damage that agent has verified. So they declined my request as it is damage caused by me. Hence my...
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J
Jeffrey Christopher04
Jun 20, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
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Asus Gaming Desktop GL10CS

My desktop is not switching on at all. I bought it only 7 months back. The worst part is that the company is not providing service at all. I have been calling them daily and lodging complaints from nearly 3 weeks but still they are not interested in sending a service engineer to repair my system. Worst service I have ever experienced in my entire life. Very very disappointed. Every time I call the customer care they make various types of...
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B
Barkha1Agarwal
Jun 20, 2021
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Charging

Address:A-15, BSF Society, Greater Noida

Dear Team
I am using Asus Laptop
P.S - Notebook System
Model No. - S430FA-EB026T
P S/N - KMN0CX12H199473
There is a charging problem. Please resolve the issue as soon as possible....
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R
Reshma Ramesh
Jun 20, 2021
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Lap is very slow not working properly

Address:3rd floor pogalwar supermarket, near pabhnash gate, shiva nagar, bidar karnadaka

Lap is very slow, key pad is having problems, taking long time to get open not at all good waste product. I buyed it before 4 months now it is not working within 4 months it is damaged i need the replacement....
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A
Albin Chandy
Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asus Zenbook 14 - no power on

Address:Asus Kerala

Model : Zenbook 14 notebook, Ryzen 7, 16 gb ram.
SN: L7N0LP[protected]
Purchased : September 2020.
From Authorised seller: Oxygen digital കോട്ടയം, Kerala

Case Id with customer care:A[protected]-0002

The laptop is not power on. Tried multiple times, also tried the 40seconds battery power reset as advised by customer care.But still no luck.
Only had normal usage.
This...
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W
wanted_banda
Jun 16, 2021
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Laptop hangs very much and applications do not respond

Address:709/B wing, 7th floor, Dion Shelter, kurla (E), Mumbai 400024

Takes very time to start and shows blackscreen before lockscreen hangs several times and applications do not respond and takes very time to load...
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S
Saurabh120907
Jun 16, 2021
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Due to overheating laptop got melted.

Address:Varanasi

I turned on my laptop and with in 5 minutes it got heated so badly and its body got melted. Its been only one year since i purchased this laptop....
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C
CAR CHASERS
Jun 6, 2021
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Asus vivobook X413J

Address:andheri(west), Mumbai, MH

My laptop's keyboard keys not working properly......
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