Asus India Complaints & Reviews

This complaint is regarding the misleading not fulfilled offer promised by the company asus on purchase of asus vivobook s x501un - ej460t booked/purchased on 21st november.

This is to inform you, that i mr. Joachim fernando recently purchased two reputed product of your company. An asus vivo book s and asus tuf laptops both at the same time period from one for your thrid party outlets (Croma mulund, mumbai) at india on 21st...

Mobile handset-h3axgy03n8503ng
Date of incident-17/11/2018
Service centre-syscomp electra, phone:[protected]/25921717, 4 (6) s, n, banerjee road, barrackpore, kolkata-700120
Full description of the incident: problem pertaining to charging socket and handset not charging
Service centre docket no. Rma no. Inuyjb0138 dt.17/11/2018
Till date no solution received from the service centre, the possible reason they...

I am facing aforesaid problem at my handset and submit at the service centre - syscomp electra vide rma no. Inuyjb0138 on 17/11/2018, but till date it has not resolved due to availability of spare parts as they informed today (22/11/2018), i want immediate solution, earlier on 18/06/2018 this set has repaired vide rma no. Inuyh60189, pls get it resolved...

Mane ek laptop aug 2016 me purchase keya tha jiska muje offers mila tha extended warranty. Me 1690 rs wala 599 me. Mane osme apna bill & laptop details uodate karde oske kush din bad muje payment karne ka email aya to mane payment kar deya. Ab 2 saal bad mera. Laptop charge nahi ho raha jiske lye me company ko kabi email keya hai. Magar company ab bol rahi hai. Mare extended warranty active nahi hai.
Baljit
[protected]...

I bought the Asus Zenfone maz pro m1 6gb phone from flipkart.com which was delivered to me on 26 September, 2018.
By order ID: OD[protected]
There is some problem in call service. the receiver is not able to hear my voice, making it very difficult for me to work, pls replace it or get it repaired ASAP. i am highly disappointed with the service...

My 2 week old asus notebook is suddenly making some buzzing and wiring noise. Yesterday there was no such noise, today the moment i switched on the laptop it started making the noise. At first the fan was giving cool air but within 10mins the fan started giving warm air.

I am very much disappointed with asus. Firstly the battery backup is so poor. Then this fan issue. Better to buy 25k laptops from other brand than this spending...

To
Asus global

I am regular customer of asus company.
My asus zenfone 6 selfie no. Is faazcy32w538. From the time of purchase i am facing some problems i have even complained to customer care, plz you can check your complain history. I have tried to raise the issue related to camera through email but neither service centre nor customer care helped me to sort with this issue. Due to this today also there are...

After recently update of my phone battery getting drain very fastly... Atleast one day also charging not remains. And also please include "auto start manager"for disabling the background application.. And also camera shutter lags also need to improve and also one most important thing is signal reception is very very bad.. Whenever i used to internet via cellular network... The network is not stable.. Kindly fix these things....

Hello sir i ordered asus zenfone max pro m1 on 11th oct and order delivered on 16th - 18th but on 15th at approx 9:23pm flipkart notifying your order returned without any reasons when i call customer care it say sir your order cancel by seller when i say why then it told there is no any information why your order returned plzzz help me sir order id is od[protected]...

I bought this phone sl no. J5aagf00j80869g. Model no zs621kl-2a012in on first sale of zenfone 5z.. After two months suddenly water got inside my phone and my backlight of the display got off, but the phone was fully functional only i have to use a secondary source of light like flash from other phone to see the display. I went to the service centre and they told me that display and ssb board is to be replaced (Ssb is just for safety in future,...

I have given my laptop with a problem that it was automatically shutting down while try to switch on. But they are not able to solve the problem and during delivery it has some additional problems like keyboard problem, display was shaking so i return the laptop and asked them to repair it properly. Now it is more than 40 days, they completed the rma status without solving the problem. And every time when i called them regarding the completion...

I for the first time called the customer care and told them to pickup my phone in june this year for repairing purposes(mic issue), but the customer care centre person totally rejected my claim of onsite warranty availability. then i visited service centre, and they had to refer the phone to warehouse and this could take 10 days time but unfortunately i had to migrate from delhi in 3 days. in august i saw the bill provided by flipkart with...

Am using zenfone max pro s. No. J5aab760h121kk6, from last 2 months shows reveres charging and battery drained so fast, i went to service center chennai, 1st time rest software again same problem, so 2nd time they replaced main board on 22/9/18 with rma no. Inuij90306 but the problem was not rectified,
Then again 3rd time also they replaced main board on 3/10918 with rma no. Inuija0039 but still not rectified and same problem is persist...

Deer
Sar,
Maine filipcart see 17.9.2018 ko mobile liya hai. Lekin usme suru sehi software problem hi, camera blank not working, mobile hac, iseliy maine 2 bar replacement request bhiji thi lekin wah reject kar di gai hai.
Sar please filipcart waloko meri replacement request approval karneko kaho aur muze replacement mobile dene ke liy kaho. Maine apka mobile abhijit tak use nahi kiya.
Meri filipcart replacement...

I ordered usb data cable for my phone from service centre cooperative infotech ltd on 25-9-18 and it is going to be 11 days but still i don't get any usb cable service centre said that they will call me within 7 days and now it going to be 11 days but no call from service centre when i call customer care they are saying u ordered for your usb cable on 1-10-18 but i am having receipt of order of 25-9-18 i can't believe how they are cheating...

I bought asus k510u with sr no. Han0cx32n080442.. Nd it was defected one. I returned it to retailer and he gave me another model laptop asus x507u. With sr no. J8n0cv03c146326. Now i am again facing technical issue on the same day of purchase. Screen is not working and laptop is getting more nd more heated. I think i must go for legal procedure against the company. Not expected this type of faulty products from asus. I think legal authorities...

Hi there, this is nakul. I bought asus zenfone max pro m1 (32gb variant) from flipkart on month of august. Few days ago i encountered a problem while charging when i got back to the mobile to check battery status. *pressed power button* it just flashed for a moment and then it didn't start up. Mobile didn't respond even on plugging charging cable so i tried to power on & didn't got any response. Then i went to a nearby authorised asus service...

This is a complain against asus service center shillong. With my Asus Zenfone Max on warranty touch not functioning anymore. I went for repair but due to minor scratches the recieptionis scolds me against my complain. If this enterprise will continue as the service center then it is a huge problem faced by the customer in this area.Kindly handle this complain at the earliest....

I bought asus vivobook x510ua laptop from asus showroom in my hometown. It was great for 1 month and after that there comes a bunch of issues in it. It hangs a lot, it slows down, it's keyboard doesn't work properly, it's mother borad got changed once in its warranty period and still i am facing a lot of problem from it.
I am very much annoyed from this product as well it's services. The services are too slow that it sucks.
Please,...

I have purchased asus zenfone 3 deluxe zs570kl last year march 2017, unfortunately i met an accident and my phone screen get damaged. I submitted the phone near by asus service center in thane maharashtra on 26/07/2018. They agreed to repair and delivery in a week, but till date there is no update from there side, today when i call they told they are not getting the screen or parts please come & collect when the part will available we will...