Asus India Complaints & Reviews

I Bought a Asus X412DA laptop in 2021. The product i got was not working from the Next month.I visited Service center so many times but the problem is not fixed till date.They always says like come back tomorrow or use the laptop some more time after doing factory reset or Doing os.Now The service center and the customer service was saying that your Laptop warranty ends in april so we can't repair it for free.So kindly provide repair for...

Laptop is not working properly and its too slow and hang while using time....

Do not connected wifi and bluetooth please solve the problem...

I ordered one Asus laptop from the Asus online store (https://in.store.asus.com/) on 30-May-22, and after placing the order when I confirmed about the shipping with the customer care - it was informed to me that the product would be shipped through Bluedart. But the product was shipped through Delhivery courier and the assured delivery date was 03-May-23. However, after one day I get an email from Asus that the shipment has been handed over...

I have purchased rog 5 in 2021 the mainboard of the unit has been replaced 4 times. Now it's the 5 time again after faulty upater wifi and hotspot stopped working again the this issue is happening to all rog 5 user. I'm suffering from past 5 months they even do not provide refund or replacement even regional service leader of Asus promised last time . I want complete refund...

Bought rog 3 in cot 2021 and within 4 months product has issue, made in china...

My mobile serial #M4AIGF001502MMC
Model Asus Rog 5 phone

This company named Asus india is a fraud company. They manufacture all scrap phone's in India. My phone is dead for the second time, thank God it is still under warranty, otherwise I had to pay Rs 43000 just to get the motherboard fixed from this company. This is just a tactic to sell their motherboard at premium prices, the phone which i purchased from these guys...

I have purchased a new notebook laptop series and with 4months two different issues faced and logged a complaint..

It's been 7days, Asus Team not able to assist the issue and breaching their standard TAT and escalation raised too, but their standard remain as it is.. very ugly and poor quality of products and poor people in service center.....

I bought Asus Cerberus 1050 ti 4gb graphics card which worked pretty well for 3, 4 months then it stopped working. I visited service center for 3 times, they replaced Cerberus 1050ti graphics card with Asus Rog Strix 1050 ti 4gb which was repaired, I didn't know about that and it also stopped working within a month. Pathetic service....

Dear Asus,

I have phone charging issues since I purchased since . The charging stops after certain period of time for the same issue it has been submitted twice for repair . This is faulty handset and I haven repeatedly asking for replaced of my handset. Although after customer service mentioning my services I found that they responded for repair. I found this is unjustified because I followed policy of Asus India policy for...

I have been facing the blue screen of death issue in my asus rog strix g17 since after the 5th day of purchasing the laptop I thought that it is some drive issue and updating the driver will fix this issue but since then I have faced BSOD almost every day I have tried every possible way to solve this issue I've also followed the steps given my the Microsoft BSOD issue fix and Asus BSOD fix I have also visited the service centre twice and...

After twice motherboards replacement .phone not properly working .Many defects, heating, fps drop, auto shutdown, battery drains.He didn't do refund process...

I purchased Asus E210 through Flipkart on February 5th 2022. Yes just last month. I have struggled like anything to get my son this laptop for his board exams to prepare. Had to take a loan and buy this laptop which did not even work for one month. This month he has exams through out and the service support people cannot even tell me by when it can be fixed. I did not buy this laptop to call so many support numbers and beg so much. There...

Its a new device but not working properly due to this i am suffering from lot of working problem and i also fund defect in this product, so please solve my problem......

This is to grab your attention on a struggle I've been undergoing with my recent purchase of Asus Laptop. To start with, please find below the required details:

Device Name: Asus VivoBook 15 (2021)
Serial No.: MBN0CX23P91346B
Case No.: A[protected]-0003
Pass Case ID: P[protected]

The said laptop was purchased on 19th of Jan 2022 (via Amazon), and delivered to me on 22nd of January 2022. 8 days...

Fingerprint, wifi, hotspot not working.Its been only two months. I can't trust this brand anymore .I am paying EMIs for it . It's very expensive phone...I want refund. Please help me......

There is no dedicated music player for the above phone..kindly suggest a player
Kindly provide the link to below email id
[protected]@gmail.com...

Bought asus i3 Laptop on 30th Jan 2022, SR # MBN0CX13A26745D and it was a wrost dicision of my life to go with Asus. The laptop is not working at all even after multiple complaints to Ausus Coustomer care they have not provided satesfactory solutions, received a email where Asus is suggesting to increase SSD/RAM with an addtional cost of Rs. 4000/- which is a fraud, instead of providing the solutions they are asking mony from me.
br...

Bought asus tuf f15 on Dec 31 2021 and it was bought by my uncle since I couldn't come to Chennai. Product was delivered to my uncle's house and I bought it from reliance digital and no one from reliance digital told me about 7 days replacement policy.Because of pandemic I couldn't unbox the product and I was able to unbox on Feb 3 2022 and I found there is no damage physically but inside of the screen was broken and I have the videos and...

Hi
I am writing this to bring your attention on a serious issue, I have to face your product which was purchased on 3 Feb 2022.
serial no. M8N0CV04T335318
I am facing some screen-related issues like screen blur, screen Flicker sometimes from the first day of purchase. But for the last three days, I am facing these issues with Black screens and mouse tracks stuck frequently.
Also, I am attaching a video of problems...