Asus — New Laptop Dead on Arrival, No Repair no exchange

Address:

New Delhi, Delhi

I purchase the ASUS laptop through ebay on 30/8/2014 the item (paisa pay id [protected]) was delivered to me on 3/9/2014 or 4/9/2014. As I opend the laptop and used it first time, it was not switching on no power at all. I contacted the seller and told the issue. The seller gave me an address of Asus Service center in Delhi and show it to them. I followed the same process as told by the seller. The Asus Service Center gave me DOA and sealed packed the laptop again after 4-5 days and told me return the both to seller. I contacted the seller and told him to replace the item. The seller told me to replace it from somewhere in Delhi but where no body knows. The service center refused to replace and told me to give it to seller. For shipping the notebook to seller cost me Rs 2500/- which I am not willing to I Asusu service centre nehru place, Mr Ramesh 1122, Ansal Tower, Nehru place the consern person promised to change the product and he kept me waiting for 3 months but nothing done. i call him on every alternate day but he gives me excuses onnly want the replacement or repair in Delhi Please make it a simple process and replace the product. Thanks