Asus — problem with entire laptop

Address:

Bangalore, Karnataka

hello ASUS good to gave ur product in the beginning when i brought it, but now i am irritated to use ur product always problem with laptop, i had placed complaint as i am facing problem with battery back which is giving 2hrs backup and less. battery was replaced 2nd complaint once again regarding sudden power off, key board is not working, and battery backup once again after changing battery also, ur service engineer had replaced all the 3 ( key board, mother board, battery). i am happy with ur service but the thing is the same problems are repeating again sudden power off again and again. i had given for service they said we will change the mother board once again and we ordering the mother board, once we receive the product we will change it, i am happy with the service given by you again. but my problem is even after replacing mother board again if the same problem appears again what should i do, all my projects are in pending, i need to submit them by November 6th, if not my academic year will be wasted because that is my final year project. i am having very less time to complete the project but it can't be completed with in 15 days as per information given by ur service agent by the end of this week they are going to replace mother board but if problem occurs again with in that time what should i do i am not ready to take risk because i am going to loose my academics and i am requesting to please change my laptop completely and it will be great help full to me and i can try my best to withstand my academics by completing the project . please i am requesting you to help. you can check my laptop status from ur website also this is my contact phone number which i contact u online to file any complaint [protected] and to contact me [protected] email id : j.[protected]@gmail.com please take it serious and help me, this is my humble request