[Resolved]  Asus — REPLACEMENT

Address:

New Delhi, Delhi

WILL SOME ONE REPLY ON THIS EMAIL?????????????????????????????????? I NEVER SEEN SERVICE LIKE THIS...NO ONE IS REPLYING FOR MY EMAIL... WHY YOU HAVE SERVICE IN INDIA ...I WANT A ANSWER...FOR MY PHONE... WHO IS THIS RAMESH CHAND AND A WAHAB...THEY DO NOT HAVE TIME TO REPLY ON EMAILS... WHY YOU HAVE FORWARDED THIS EMAIL TO THESE IRRESPONSIBLE PERSON WHO DO NOT HAVE TIME FOR THE CUSTOMER... ??????????????????????????????????????????????????? ???????????????????????????????????????????????????? ??????????????????????????????????????????????????? On Thu, May 7, 2015 at 8:58 PM, Asus Support wrote: Dear Valued Customer, Thank you for contacting ASUS technical support. We do apologize for any inconvenience that has caused. We have forwarded the query to the concern department, they will assist you to solve it. Dear Ramesh Sir Kindly help to assist Customer with his query Serial no –EBAZFG215232 If there is any further feedback, please kindly let us know Your response is greatly appreciated. Regards, Rakesh Yadav Customer Support Executive ( India). Asus Technology Pvt. Ltd. Toll free :[protected] From: Arvind Rawat [mailto:[protected]@gmail.com] Sent: Thursday, May 07, 2015 8:32 AM To: Asus Support Subject: Re: Automatic reply: Re: Re: Satisfaction-IND(EN) : Handset getting heatted [ID=RTM[protected]-284] hi, You can find the details and if you can not find...its just ignoring the emails... no issues i can understand the service from Asus...I am facing this issue from 21/04/15. And I do not have any solution for it... I want some deal with my complaint who can replace the handset...I DO NOT WANT ANY TECHNICAL SUPPORT... THANKS, UNHAPPY CUSTOMER On Wed, May 6, 2015 at 6:02 PM, Asus Support wrote: Dear Valued Customer, Thank you for contacting ASUS technical support. We do apologize for any inconvenience that has caused. We request you to please help us with the complaint number or serial number so we can find out your case details. Do let us know if you face any delay or queries. Your response is greatly appreciated. Regards, Javed Patel Customer Support Executive ( India). Asus Technology Pvt. Ltd. Toll free :[protected] From: Arvind Rawat [mailto:[protected]@gmail.com] Sent: Wednesday, May 06, 2015 5:17 PM To: [protected]@asus.com Subject: Fwd: Automatic reply: Re: Re: Satisfaction-IND(EN) : Handset getting heatted [ID=RTM[protected]-284] hi, I have visited the service center again and they kept my phone again and told me that speaker got a hardware problem even it was working before service this phone. I do not know what they done with the handset. I do not know what part they have changed and why??????? They do not have any idea they when they will return my phone. phone is very important for my job. can some one tell me that when my handset will replaced???????? it is really frustrating...i do not have any answer from your end as well... I never had such service... in my life...its so bad.. I hope some one will reply me on this email...in positive way Regard's Arvind [protected] Forwarded message[protected] From: Arvind Rawat Date: Tue, May 5, 2015 at 7:47 PM Subject: Fwd: Automatic reply: Re: Re: Satisfaction-IND(EN) : Handset getting heatted [ID=RTM[protected]-284] To: [protected]@asus.com I am still waiting for reply [protected] Forwarded message[protected] From: Date: May 4, 2015 6:51 PM Subject: Automatic reply: Re: Re: Satisfaction-IND(EN) : Handset getting heatted [ID=RTM[protected]-284] To: Cc: Dear Valued Customer, Thank you for contacting ASUS technical support. We do apologize for any inconvenience that has caused. We acknowledge that we have received your mail and your request is under process we will update you shortly. If there is any further feedback, please kindly let us know, or you can even contact me on [protected]@asus.com Wish you a nice day! Thanks and Regards, Asus Customer Service