Asus — Zenfone 5 speaker not working within 1 month of purchase | worst after sales support

Address:

Patna, Bihar

I never thought in my worst nightmares that I will be writing this kind of review within 1.5 months of getting a new Asus mobile phone. I bought Asus Zenfone 5 A501CG on 3-feb-2015 and within one month o[censored]se there was problem with speaker of the mobile. Was not able to hear anything from speaker of the phone and the only way I could use it was with the help of a headphone, I took it to the asus authorized service center (F1 INFOSOLUTIONS & SERVICES PVT LTD Room No.101 first floor Saroj Tower Beside Bank Of India Jamal Road, Patna Bihar 800001). The service guys said it was a general complaint with many other asus users and as result they don't have new speakers in stock to replace. They replaced the speaker with an old one and it again stopped working within a week. Second visit to the service center, they informed that the speakers are not in stock and I have to wait for a week. It’s already been two week now and the speaker haven’t arrived yet and I am struggling to use the phone which is not even 2 months old. The service center people are not entertaining the handset replacement request. I am really disappointed with the product quality of asus phone and even bigger disgrace is the asus service support.