[Resolved]  Au Financiers — Took a huge amount as Franking charges

Address:

Pune, Maharashtra

I have two loans from Au Financiers one for account no:[protected] for 15 lakhs. I have taken this Loan in October 2012. At the time of disbursement I was asked to pay 11500Rs cash towards Franking charges by the Bank employee Chetan. I asked him to provide me with the receipt's of the same but he mentioned that he has lost the same. My relative also took a similar loan from them at the same time for 12lakhs and he was asked to pay 4, 000rs only. How and why was I asked to pay 11500Rs for taking only three lakhs extra i.e. 15lakhs. I verified with a different bank about the charges and was informed that it is only 0.2% of the loan amount and should have been only Rs 3000. I have been following up with the Bank at Pimpri branch with both Chetan and their Manager Anand Kugaji since the last two years but no one is ready to help me with this regards. I need an explanation for why the franking charges was 11500 and why i was not provided a receipt for the same yet. I shall be filing a legal complaint against the bank if not resolved in a week's time.