Dear Sir,
While going to Dhaka, I purchased above mobile during transit in Kolkata airport. On my return to Mumbai, I opened the mobile packing on 13th December, 2014 and connected the battery charger for charging the mobile battery. There was a small noise with a burning smell inside the battery charging adapter as there could be inside short circuit.
I was also finding difficulty in playing songs from my memory card. I have not tried playing radio on this mobile so no comments.
With the above problem, while travelling to Russia via Delhi, I went to Ava shop in Delhi and asked for replacement. The manager at the shop asked me to lodge a complaint first and then come to the shop again for product change.
Thus, I kindly request you to give me the complant no. so I can visit any Ava shop and change my above mobile with any other product. I am right now in Russia and will return back in Delhi on 19th December. Pls send me the complaint no. tomorrow.
Thanking you for your kind co-operation.
With best regards,
Jayesh Was this information helpful? | 
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