[Resolved]  Ava Merchandising — Laptop Trolley Backpack

Address:

Ernakulam, Kerala

Sir, I have purchased a Laptop Trolley backpack from your counterat Cochin International Airport, Domestic Terminal arrival hall, on 6thJune 2014 as per the invoice no 9WCOK-14129 along with few other items( the details of invoice attached). Regret to inform you that the LaptopTrolley Backpack were such a poor quality, which failed in the first useitself. Painful to not that I have used the bag, just to put my laptop, its accessories and only three files (which may come to the one fourth of the capacity of similar bags). The failure were in multiple locationsas shown in the attached photograph. Under these circumstances I am notinterested in the product and would like get my money refunded. Kindly instructthe cochin outlet to take delivery of the product and refund the amount. As Ihave paid through my credit card, you may arrange to refund the price of theLaptop trolley Backpack billed as Rs 2490.00 ( two thousand four hundred ninetyonly) through the card. Your earliest action will be highly appreciated. Regards jagadish This was already mailed to you on 16th June 2014