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Avenues Customer Care

Avenues India Pvt. Ltd.

Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:+91 22 6742 5555
 +91 22 2600 0816
 +91 22 3291 3622
Fax:+91 22 6742 5542
 +91 22 2648 0772
Avenues India is South Asia's biggest eCommerce company.
Delhi
Level - 12, Building No. 8,
Tower C, DLF Cybercity Phase II,
Gurgaon - 122002, Haryana, India

Bangalore
Level 9, Raheja Tower,
27-37, MG Road,
Bangalore - 560001, India

 
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Avenues Complaints & Reviews

Avenues India Private Limited - Refund of failure of transaction

User
 Rahultrendy on Mar 20, 2014
Hi, I had done two transactions using online SBI dated 13th March. The transaction could not be completed due to some system failure but the amount(Rs. 1808.78) was deducted from my account. Given below are the details of the transaction:

1. CCABC1UYG977IGR9443305 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE (Rs. 1808.78)
2. CCABC1UYH182IGR9446031 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE(Rs. 1808.78)

Please do the needful asap and refund the amount to my account.

Email id: rahuldeora91@gmail.com...
Complaint comments Read comments Complaint category Banks

Avenues India Ltd - Payment not Processed

User
 talk2ashrafali on Feb 24, 2014
Dear Sir/Madam, I tried to make a purchase this evening via Avenues India Pvt Ltd and my account has been debited with Rs=999/- Ref: 405534325141 Ref No :- 24FEB1047 but this amount has not forwarded to the main party. Such a shame on them being such a big organisation involving in cheap froud. It would be much appreciated if you please look into this issue. I'm looking forward to the positive response. Thanks|...
Complaint comments Read comments Complaint category Credit Cards

Avenues Ind Pvt Ltd. - Do not recognize a charge on my bank statement.

User
 lavender.world on Feb 18, 2014
I have two charges for CC avenues in my bank statement, both for above 5000 amount.
I am unable to get any information from the cc avenue website - need your help in tracking/ identifying the charges.

First Charge on: 30th October 2013,
AVENUES IND PVT LTD
Ref: 330316011891 Ref No :- 30OCT1252
Amount: 5, 870.00

Second Charge on: 27th December 2013,
AVENUES IND PVT LTD
Ref: 336116129243 Ref No :- 27DEC1641
Amount: 5, 670.00

Please help me in identifying these charges.

Regards
Jyotpreet...
Complaint comments Read comments Complaint category Unauthorized charges

Avenues India - No recharge on 7870802762

User
 skvpat25 on Feb 11, 2014
I was trying to recharge uninor mobile No.- 7870802762, Rs 80/- has been detected from my account No.00000010951822538, SBI Mithapur, Patna, Bihar. Bank transaction details as given under. No recharge were issued and I have not received any refund till date. 10 -Feb-2014 (10- Feb-2014) TO TRANSFER INB Avenues India Pvt. Ltd CCABB1UHH940IGQ8360535 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE 80.00 can anyone guide me as to whom do I approach for obtaining the refund. My e mail id is skvpat25@gmail.com...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

CCAvenues - RECHARGE UNSUCCESSFUL BUT AMOUNT BEING DEBITED FROM MY ACCOUNT

User
 Divya Rahini Balakrishnan on Dec 24, 2013
Hi, I had tried recharging 28Rs to my mobile number 9008694788., recharge was not successful but amount had been debited from my account. please do the needful. Below i have pasted the copy of the mail from citibank regarding the amount being debited from my account. Dear Customer, Thank you for banking with Citibank. Please note the details of a recent transaction on your Citibank account. Your debit card 5081XXXXXXXX1800 has been used to make a purchase of Rs. 28 at CCAVENUES on 24-DEC-13. . In the event that this or any other such purchase has not been made by you, please...
Complaint comments Read comments Complaint category Telecommunications

Avenues India - amount debited from a/c but not credited to Vista Print a/c. Order not supplied.

User
 chittoor anand on Sep 23, 2013
Amount debited through net banking on 17/09/2013 for Rs. 975/- o/a order placed with Vista print Ltd. Vista Print has not receiv ed any order on record neither they have received the amount. The amount has been credited in a/c no 30993845637 sl no 5285 j no 1507400 ref no CCAAI2RQJ260IGMO753844. kINDLY VERIFY AND REFUND THE AMOUNT IN MY A/C NO 11240654356 THANX...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Avenues (India) Private Limited - Fraudulent withdrawal

User
 Maahiya on Sep 13, 2013
On 13th September 2013 Rs.1000 have been debited from my Canara Bank account towards Avenues India private Ltd. Mumbai Mahim. The transaction is unauthorized and I haven't used by debit card since past 4 days. Kindly take this serious and let me know how to get my money back. Below are the details.,

-Debited towards POS withdrawal Avenues India Pvt.ltdMumbai Mahim
-Bank Account- Canara Bank (A/c No: 1311101020381)

Please try to get my money refunded ASAP.

-Maahi...
Complaint comments Read comments [2] Complaint category Banks

Avenues India Private Limited - REFUND MY BALANCE IN MY BANK ACCOUNT

User
 Rahul Singh on Apr 11, 2013
i had recharged my NET pack by internet banking throw state bank of india on 09/04/2013 with Rs.128.00 whose sbi ref. is CCA13DJDH694I GH5665732 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE .But payment not reach to mobile and i had not any sms my aircel mobile no. is 8081695485 please solve the problem.and refundmy balance in my bank account no. is 32595413332....
Complaint comments Read comments Complaint category Mobile Service Providers

INB Avenues India Pvt. Ltd / Make My Trip.com / Air India - Payment deducted but Airlines ticket not received

User
 Syam S on Apr 2, 2013
I tried to book round trip ticket (Air India Airlines) from Banglore to Maldives through online 'make my trip.com'. The online roundtrip ticket related activities has been carried out during 12.30 pm to 1.30pm on date 02/04/2013.
But after filling the complete details of the passenger, makemytrip website has routed us for transaction.
And the transaction has been made through the Online State bank of India.
After providing the online transaction details once again the website tried to route back to the makemytrip website, while this is happening "the page cannot...
Complaint comments Read comments Complaint category Airlines

Avenues India Private Ltd - Fraud - Get two time money

User
 Manimaran k on Feb 6, 2013
Avenues India Pvt ltd took money twice from me for buying a TDS suite software.

First I bought a TDS Suite lite verision software for Rs.2100.- from Avenues India pvt ltd through online. Customer service person from the above said company tried to registered this software in my computer by connecting through team viewer software but they could not register.

Later they sent me mail asking me to buy TDS suite professional version. and promised me that they will refund the amount of Rs.2100/- that i have paid for the lite version.

On their advise i bought...
Complaint comments Read comments Complaint category Computer Software

CC Avenues India - CHARGES DEBITED TO MY SB A/C

User
 Gayathri Pai on Jan 24, 2013
A sum of Rs 70+10 was debited to my SB a/c with Canara Bank Founders Br.on 01/10/2012 with Transaction No 71569605.I have lodged a complaint directly with the Co. but there is no reply. I am at a loss as to how the Co. was able to gethold of my A/c No and towards what they have adjusted the money deducted from my SB a/c.


Gayathri Pai...
Complaint comments Read comments Complaint category Unauthorized charges

Avenues India Pvt Ltd - Amount deducted from debit card

User
 salman_hussain on Dec 31, 2012
Amount deducted with doing transaction from visa electron debit card for amount of Rs.215/- Account holders name syed Jarrar Hussain Visa Electron card No.4688170098017090 date 06/12/2012 Time 14:56:30 PM...
Complaint comments Read comments [4] Complaint category Banks

Avenues India Private Ltd - Non receipt of money transfer

User
 ajisouparnika on Dec 8, 2012
I have transferred Rs. 1600/- to the World vision India Ltd for the purpose of sponsoring a child education (monthly subscription) on 04 Dec 2012.
But the amount shown transferred to Avenus India Pvt Ltd 30993845637. Please do the needfull to recover the amount and transfer it to the world vision India Ltd, so that a poor girl can get primary education please....
Complaint comments Read comments Complaint category Banks

Avenues India Pvt Ltd (CCAvenue) - Money not credited back into my account

User
 Santhosh Kalash on Nov 8, 2012
Respected Sir/Madam,

I have attempted to recharge my TATA sky DTH in Justrechargeit.com and during the transaction, my money was debited from my bank account, but my recharge has not happened. So, i asked the recharging company about that and they said that Avenue India pvt ltd has not transferred the money to them, so it will be credited by them back to my account. Its been a week since i have not received any money from them.

From Just recharge it.com transaction history:

DL00006098629 Nov 2 2012 9:03AM 1085546495 DTH 410.00 Unsuccessful
Complaint comments Read comments Complaint category Unauthorized charges

Avenues India Private Limited - Recharge is Unsuccessful

User
 Jaspal Mirok on Nov 7, 2012
Dear Sir,



i am Recharge Rs.250/- in our a/c aginst Idea Cell phone (+919992841041)
Recharge Status is Unsuccessful, and no balance show in my Idea Mobile Sim

Order No. ML00006201245
Order Date. Nov 7 2012 4:21PM
debit a/c no- 10951050000106 HDFC Bank LTD.
Bank Cheque/Ref. No.- 1107162749
Narration. CCA12KOQQ188-Avenues India Ltd




Regards,
Jaspal Mirok...
Complaint comments Read comments [4] Complaint category Other

Avenues India Private Ltd. - unauthorised deduction from saving a/c

User
 Yadav Rajesh Kumar on Oct 15, 2012
My name is Rajesh Kumar Yadav, I have a saving account No. 1015804902 in SBI. On 12/10/2012 a sum of Rs. 255/- has been transferred from my saving account to AVENUES INDIA PRIVATE LIMITED.

Details shown in my account statement about said deduction are as under : -
CCA12JEZY286IGD3896367 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE

I did not visit this site or used its services ever. I don't have any transaction and clue about above transaction.

Request look into the matter and refund money as soon as possible to my account.
Complaint comments Read comments [1] Complaint category Banks

INB Avenues India Pvt. Ltd. - Refund of payment

User
 piyush2110 on Oct 12, 2012
I was trying to reschedule my flight with Jet Airways on 10.10.2012. The transaction message said 'The gateway refused your payment'. The amount has been deducted from my account but the flight was not booked. The details of the transaction are as below:
Ref. No. : CCA12JLBL391IGD3473423 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE
Amount : Rs. 1350
Bank : SBI
Client : Yatra.com
Date : 10.10.2012
Please revert back to me at your earliest at piyush2110@gmail.com
Regards....
Complaint comments Read comments Complaint category Airlines

CCA - Avenues India Ltd - Amount deducted

User
 Manish Sharma on Oct 8, 2012
I HAVE MADE TWO RECHARGES OF Rs 350 each, now for Tata photon has been not successful from HDFC bank and money has also been deducted but i dint received any recharge money to my Tata photon amount..so no recharge happened even i lost money from my bank account
Please Check this transaction my Bank debit details is given below :-

Date Narration Cheque/Ref. No. Value Date Withdrawal Closing Balance
07 Oct 2012 CCA12JNSX703-Avenues India Ltd 1007225003 08 Oct 2012 350.00 8,012.37
07 Oct 2012 CCA12JNSX447-Avenues...
Complaint comments Read comments Complaint category Broadband

Avenues India Pvt Ltd - Amount not refunded

User
 prakks on Sep 10, 2012
Hello

On 1st September I had tried to book air tickets through Yatra.com from Mumbai to Bangalore. I made two attempts to book the tickets, both the times I got an error which said "transaction failed". I got my alert from my bank (Citi Bank) that the amount of Rs 5812 had been debited from my accounts twice (Rs 11624). I had called up both Yatra & Citi Bank & was told by Yatra that they were yet to receive the amount. The Citi bank officer told me that the amount would be refunded by the payment gateway in 5 working days. I am yet to receive the amount as on today...
Complaint comments Read comments Complaint category Online Shopping

INB Avenues India Pvt Ltd - AMT DEBITED BUT TXN NOT SUCCESSFUL

User
 ranjit kumar 007 on Sep 8, 2012
Dear sir, i done top up of rs 100 and paid by net banking. AMT of Rs 100 debited but top up was not being done( TXN NO CCA12IKEA687IGC6972697). Again i tried to pay by debit card(SBI), same thing happened AMT of RS 100 again debited from my account and mobile top up was not being done(txn no 201206769045). in this way my account was debited by RS 200 without any recharge. my mob no is 9837627510(vodafone) on which i was doing top up. please do the needful.
Thanking u in anticipation....
Complaint comments Read comments [4] Complaint category Other

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