Avenues Customer Care

Avenues Customer Care

Avenues India Pvt. Ltd.

Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:+91 22 6742 5555
+91 22 2600 0816
+91 22 3291 3622
Fax:+91 22 6742 5542
+91 22 2648 0772
Avenues India is South Asia's biggest eCommerce company.
Delhi
Level - 12, Building No. 8,
Tower C, DLF Cybercity Phase II,
Gurgaon - 122002, Haryana, India

Bangalore
Level 9, Raheja Tower,
27-37, MG Road,
Bangalore - 560001, India

Satisfactory Rating
1%
Complaints
165
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Avenues related photos (21)

Avenues Complaints & Reviews

Inb Avenues India Pvt. Ltd - Payment not received

User
 Atul Dikshit on Aug 31, 2015
In is to inform you that i have tried to recharge the my dishtv account no. 01520195526 trough online banking. My bank account has debited by rs. 750 / - but dish tv account was not recharged, hence you are hereby requested to return the said money in my account the details given below

1. Reference no. Ig0apjkbr2
Bank: - sbi
Account no. : - 30963314306
Amount: - 750 / -
Date: - 29 / 08 / 2015
Time: - 3:53 pm...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Avenues India Pvt. Ltd. - Did Paytm Recharge. Bal cut from Bank; the amount was not credited to paytm wallet.

User
 VikasT9 on Aug 11, 2015
I did try to add money in my Paytm wallet within last 12 hours and the process went smooth and 190 rupees were deducted from bank. I used SBI Netbanking and wonder as to why the funds were transferred to Avenues India Pvt ltd??? This is the perfect example of Online fraud! Ref #: IG0AMZIGD3 12/08/2015 time 12:46:04 Have attached the proof of bank debit as well as ticket number raised for the Merchant site. Quick and suitable action is requested. Regards, Vikas Thakkar....
Complaint comments Read comments Complaint category Banks

Inb Avenues India Pvt. Ltd - Mobile recharge

User
 Abhilash Balachandran on Aug 11, 2015
Sir, On 11.082015 I try to recharge my Airtel mobile no. 09967103190 through State Bank of India, Dombivli West Bran. The amount debited from my account but the recharge not done. Please lookinto the matter and revert i.e credit the Rs200 to my account immediately. For your information I am giving the detailed transfer no. of SBI: CCACH1PQV761IG0AMVBQE7 TRANSFER TO 34972437781 AVENUES INDIA PRIVATE...
Complaint comments Read comments Complaint category Mobile Service Providers

Avenues - Refund not received

User
 spjgm on Jul 21, 2015
CCACG11LD7321GOA1HDCB2 RS409 CACG11MP33BIGOAiHXQD8 RS409 dated 12 july 2015 sbi a/c no 10925399299...
Complaint comments Read comments Complaint category Banks

Avenues - failure of recharge of dish tv.refund the amount

User
 shaify on Jul 12, 2015
There are two following payment transferswas not updated in dishtv.
1.Reference id:-ccacg1hax4021g0ahkerg9 transfer to 34972392409 inb avenues india pvt ltd.
Narration:-inb avenues india pvt ltd
Bank:-sbi
Account no.:-32846863887
Amount:-500/-
Date:-6/7/15
Time:-10:17 pm

2.Reference id:-ccacg1hid668ig0ahopxa4 transfer to 34972632567 inb avenues india pvt ltd
Narration:-inb avenues india pvt ltd.
Bank :-sbi
Account no.:-32846863887
Amount :-500/-
Date :-8/7/15
Time:-12:15 am....
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

Avenues India Private - refund of money

User
 Swati_Srivastava1@ on Jul 6, 2015
I was trying to recharge tata sky from a merchant site of Rs 770 from SBI internet banking.but the transaction failed and the amount has been deducted from my bank acc number 32152354890 on 2 nd july, 2015.it has been sent to avenues.Refund it ASAP! Reference number- CCACG2GAQ626IG0AGUCIL5 TRANSFER TO 34972437544 AVENUES INDIA PRIVATE.Refund it ASAP mail id-swati.mermaid25@gmail.com...
Complaint comments Read comments Complaint category Internet Services

Avenues - Regarding refund money

User
 Jojneswar Sarma on Jul 5, 2015
Rs.500 transferred to INB Avenues India Pvt.Ltd dtd 02.07.2015 to recharge dishtv maxi sports pack for vc no . 01506241535 but reacharge had not been done. Where is my money gone? Kindly refund the money to my bank account. Transaction Ref.no. IGOAGUKJF8...
Complaint comments Read comments [1] Complaint category Other

Avenues - Amt. Debited my Account but Recharge not Done

User
 Sayyad Shahid Ali Hussain Ali on Jul 3, 2015
Dear Sir/Madam Today i have recharge uninor Rs.120/- on early morning but yet i have not received any recharge on uninor no.7385460224 & not any same amt. refund on my bank account! i was called to customer care about today recharge they said not any recharge made by me on today ! so i request that kindly look at matter ! My uninor no.7385460224 Regards Sayyad ShahidAli...
Complaint comments Read comments Complaint category Other

Avenues - Balance Deduct my sbi account Unsuccessfull Recharge

User
 Tajuddin47 on Jun 30, 2015
Hi, I have recharge my Vodafone mobile from online on 29-Jun-2010 and the amount got credited from my account to your account.(Transaction Ref No: CCACF1FDE990IG0AGFSHV1 but the recharge got failed due to some server issue. My amount is not credited back to my account. Please help me to get back the amount Regards khan.tajuddin47@mail.com 9319613988...
Complaint comments Read comments Complaint category Banks

Avenues - Online rechare

User
 SUCHIT JHA on Jun 30, 2015
Dear Sir,
On dated 28/06/2015 as I have recharge my Airtel Prepaid No. 9547910766 through SBI net banking but it has been not credited.
So, let me know the reason.

Warm Regards
Suchit Jha.
Jaigaon, Dist: - Jalpaiguri,
Pin Code # 736182
West Bengal...
Complaint comments Read comments Complaint category Telecommunications

Avenues - Payment not refunded

User
 kalalrk on Jun 24, 2015
Dear Sir/Madam I tried to book a bus ticket from redbus.in on 22/06/2015 and payment was Rs.1400. It was paid through net banking. But ticket was not booked and it has stuck up during the payment gateway. But the same amount has been deducted from my bank a/c. Ref for payment is as below CCACF1DMP513IG0AFHETV9 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE But till now the rs. 1400 has not been credited in my a/c. Please look into the matter and refund the amount Rs. 1400/- to my bank account. My mail ID for any communication is kalalrk@rediffmail.com. with regards...
Complaint comments Read comments Complaint category Travel & Vacations

Avenues - refund

User
 vipulK96 on Jun 18, 2015
Hi, I have recharge my Vodafone mobile from online on 08-Jun-2015 and the amount got credited from my account to your account.(Transaction Ref No: CCACF1AKY892IG0ADODNU0 ) but the recharge got failed due to some server issue. My amount is not credited back to my account. Please help me to get back the amount......
Complaint comments Read comments Complaint category Banks

INB Avenues India Pvt Ltd - MONEY DEBITED BUT NOT TRANSFER

User
 Avinash NANI on Jun 16, 2015
I AM transfer money 250 to INB AVENUES INDIA PVT LTD (MOBIKWIK) in my account money debited but not transfer money ref num:CCACF2BYX532IGOAELXZUS, YRANSFER NUM:30993845637 ON YESTERDAY 15-06-2015 1:30 pm .solve my probles and created my money back to my account....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Avenues - MOBILE PHONE

User
 i am sudipta on Jun 12, 2015
I HAVE BROUGHT A I BALL ANDI 4L PULSE MOBILE FROM PAYTM ON THE DATE 5.6 15.IT IS THE PURCHASE OF 3250.IN THIS PHONE DELIVERY DATE IS 10.6.15. BUT IT DO NOT GIVEN ME STILL NOW.AND THE MONEY IS DEDACTED ON MY ACCOUNT.SO I IM REQUESTED TO YOU THAT PLEASE GIVE MY MOBILE, OTHERWISE GIVE ME MY MONEY BACK.....
Complaint comments Read comments Complaint category Mobile Handsets

Avenues - Vodafone online recharge not successful but money transfered from sbi account

User
 ANANDMCA2005 on Jun 11, 2015
Hi, I have recharge my Vodafone mobile from online on 10-Jun-2010 and the amount got credited from my account to your account.(Transaction Ref No: CCACF1BAB782IG0ADXMSB8 ) but the recharge got failed due to some server issue. My amount is not credited back to my account. Please help me to get back the amount....
Complaint comments Read comments Complaint category Online Shopping

Avenues - payment debited: order not confirmed

User
 Sidhanath on Jun 5, 2015
I have purchased Mcafee Total Protection Antivirus 2015 at http://www.mcafeeoffers.com/in/index.html. The payment was made thru Avenues India Pvt Ltd gateway and was successful and amount has been debited from bank. transaction ref is IGOADFMQP6 dated 05 Jun 2015 at 03.30.12 PM. I have not yet received order confirmation from the website. Please do needful or arrange to revert transaction. my email ID is namjoshisk@gmail.com...
Complaint comments Read comments Complaint category Computer Software

Avenues - Online Fraud

User
 Zarna Patel on Jun 5, 2015
I recharged my tata sky acc with sbi online...on mobikwik n the credited recharge amount goes to INB avenues india PVT LTD... what the hell is this?? get me hell out of this... refund my money or recharge it immediatly or i have to take some legal actions...plz!...
Complaint comments Read comments Complaint category Banks

Avenues - Recharged movie tickets 30 th may 3 pm But i did't receive any message or mail

User
 Siri Srikanth on May 30, 2015
Respected Sir/Madam i recharged movie tickets for 31 may through online by app bookmyshow Rs 718.66 on 30 th may, 2015 at 3 pm but not recharged. CCACE1YFK699IG0ACKYQJ6 num, if it possible please please cancel me this. My Num- 8121596545 my mail - siri.skyblue@gmail.com...
Complaint comments Read comments Complaint category Banks

Avenues - DISHTV RECHARGE AMOUNT NOT CREITED

User
 PPAPPAN on May 25, 2015
WHILE MAKING PAYMENT OF RS 1001/- TO DISHTV THROUGH NETBANKING (SBI) VIDE REFERENCE NO. 104008217255IG0ABRFIQ4 TRANSFER TO 30993845637 AVENUES INDIA PVT LTD. THE SAID AMOUNT IS NOT CREDITED TO MY DISHTV ACCOUNT. THOUGH THE AMOUNT IS DEBITED FROM MY SBI ACCOUNT. PLEASE RESOLVE THE MATTER AT YOUR EARLIEST. THE TRANSACTION WAS CARRIED OUT ON 24/05/2015. Regards, P PALANIAPPAN, pp_appan@yahoo.co.in, Mobile No 9421168426...
Complaint comments Read comments [1] Complaint category Banks

Avenues - Transaction Money Not Refunded

User
 Roy Zachariah on May 25, 2015
Transaction Details 21/04/2015 Money Transferred to INB AVENUES India Pvt. Ltd. Amount Rs. 1900/- through SBI REF No. CCACD2QQK884IG00XHESJ3 TRANSFER TO 3 for Recharge of SUN Direct DTH. Account Cheked with SUN Direct on your information of Order No. 14296258471959 that the money is with SUN DIRECT. They say the money is with you. Clarify and Refund Money to Acoount urgently....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

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