Avenues India Pvt Ltd — Response not satisfactory for unsuccessful recharge

k.d.mala

from Chennai, Tamil Nadu

Address:	600041
Website:	AVENUES INDIA PVT LTD

Sir,
In continuation of my previous complaint with ID 1174194 just now I wish to add few more details.
I have just now received 2 calls from nos 1.[protected](once) and 2.[protected] ( twice) in reply to my complaint raised inconsumer complaints site, asking for my ATM debit card nos which I have refused to share the number which is not at all safe. I said I can give my account no instead, but the person who called me told that he only needs a credit or debit card no for transferring the amount or else he will simply close the complaint. How do you expect anybody to share his or her card no? Is there any other means or way for getting back my money? Let me know.I can not leave it just like this.
K D Mala

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Nov 12, 2015

Updated by k.d.mala When I was browsing through your FAQ page, at point no 8, it read as
"8. After I posted my complaint, I received a call asking for my bank/credit card details, what should i do?

We strongly advice mentioning your contact e-mails instead of phone numbers in your complaints, to avoid fraud calls.

Remember - provide your phone number ONLY to official company representatives, that will contact you via our website.

If you have doubts that you've been contacted by an official representative, feel free to contact our support team to make sure.

Also please be aware that we NEVER contact complaint authors via phone!"

In such circumstances I have a doubt that the calls that I have received are genuine or fake. So please look into the matter and refund my amount as early as possible. My email id is [protected]@gmail.com.Thank you

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Comments

k.d.mala

from Chennai, Tamil Nadu

Any improvement or response to my complaint? I would like to have refund by means of recharge to my above mentioned mobile . Hope I am not forced to escalate the complaint to higher levels which is eating out my precious time and may result in unnecessary demotivating attitude towards using your valuable site anymore.
K D Mala