Avenues India — Ticket booked but not allowed by theater

Address:509001
Website:ticketnew.com

This is to bring your notice that I booked ticket through site but surprised with embarrassing situation come across at theater.

The theater management said that they do not have online booking system? Details of the same are given below for your information & scrutiny.

Place: Mahabubnagar-509001
Theater: Venkateshwara
Booking info - GetMovieTicket Booking no is 400386/20826685 secretcode ZZYECFYX Nannaku Prematho (U/A) - Telugu on Sun 31/01 06:00 PM Balcony D12, D13 Venkateshwara at Venkateshwara - Mahaboobnagar.

Now whom should i approach for refund? Who's account the amount has been credited?. In spite of booked tickets by paying amount, i had to pay again on the same day since i was with my family and no body from the theater ready to answer me.
The question is not about Rs.160/- but wrong system. Theater people not at all responding and careless, in spite questioning me, "why did you booked in online, when there is no rush? and we have already instructed TICKETNEW people to remove theater name from the booking list". Whom should be blamed now and who would refund me?

Kindly requesting you take some action against both TICKETNEW & Theater for their lapses.

HARI KISHORE
[protected]
Was this information helpful?
No (0)
Yes (0)
Avenues India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Avenues India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    837
    Pending
    0
    Resolved
    103
    Avenues India Phone
    +91 22 6742 5555
    +91 22 3291 3622
    +91 22 2600 0816
    Avenues India Website
    Avenues India Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
    View all Avenues India contact information