[Resolved]  Axis Bank Credit Card — AXIS Bank Credit Card overcharging/Harassment.

Address:

Chennai, Tamil Nadu

Be Aware of AXIS bank CREDIT CARD Trap/Fraud. - You will be charged late payment fine almost every month despite paying bill on time every time. - You will be charged annual fees without your consent, even if you do not want to continue with the card. My story of harassment & inconvenience follows: An axis bank Credit card has been given to me as part of my Salary A/c in the same bank. But I haven going through the hell for last one year because of the same. Every month, I dropped the cheque (AXis bank cheque) due for my card, at-least one week in advance in one of the branch, but when I enquired about the status of the payment, the customer care executive will say that " we have not received your cheque, you have to pay the late payment fine." Sometimes they will say that number is written incorrectly, but to utter surprise, the same cheque gets cleared without any hassle after two days. So, finally they earn the fine money as well as the amount due without any problem. This has been happening for last 4/5 months consecutively. By observing these trends, This month I tried to clear my dues by cash payment (Amount 3720.00), for which they charge Rs50 extra, and the cheque got cleared the very next day. In fact, I paid twice the amount due to avoid the late payment. So my credit card has now has a credit of Rs3700 for the month of OCT . Then their strategy gets murkier, they charged an annual fee of Rs 500 + service tax, without my consent. Then I called the Axis bank customer care for a fee reversal as I do not want to continue the service of the card because of the inconvenience I'm facing each and every month. But these customer care people blunt in saying, you can cancel the card but we will not refund the annual fee. Moreover the Axis bank customer care people very unprofessional and totally non-committal while dealing with the customers. So, I want to bring this to the notice of maximum people, so that they should not get into this kind of trap by taking Axis bank credit card. While giving these cards, they will apply all tricks to push the credit card despite your consistent refusal but once you started using the card, their strategy changes to drain your pocket in every possible way. Best Regards, Saumendra Dash Mob-[protected]