[Resolved]  Axis Bank Credit Card — regarding my credit card reinstatement

Address:Bangalore, Karnataka

Dear SOD, hi sir, I am bhaskar govindu, i had a axis bank credit card issued in 2006, my credit card number [protected], In 2009 i got a call regarding to use my card for Rs 1 lakh in a month i will be eligible to win a international trip, so i already used it nearly 50, 000 rupees and i made a payment and again i used it soon before that month because my credit limit was only 62000 rupees only, after that usage i got a call from axis bank that i won the trip, and i received the brochures from bank along with the 5 destination optional form, if i choose 2 destination i will get i destination selected from bank, i did everything and send it to mumbai as they mention address, so long i didn't get response, so i went to AXIS BANK M.G.ROAD branch, so they given other number which is TLC office, after calling them they conform that i won the trip and they will send me a ticket in 2weeks of time. no response till today, Because of that i was embarrassed and didn't make my credit card payment, bank made me to swipe the card, and long time after i went for some loan but my application was rejected because of cibil report, i went and cleared on 3/12/13, total outstanding even i got a chance to settlement 70% of total outstanding, i called credit card customer care and entered my credit card number and i am hearing that my available credit so and so everything was alright and i talked to customer representative i have option for reactivate my card and i must make auto debit facility and request for card reinstate, after all again i opened the account in axis bank and fallowed through bank instructions, called customer care and they told me in 2weeks i will received a new credit card but got message that it declined, now in cibil report reflecting non payment, i don't have any option even after making payment, no noc nothing, please sir i am not hungry with credit card, i have so many commercial properties but i can't have a loan to construct i would request the consult officer to rectify to get my credit card thanking you bhaskar govindu
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12950
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information