[Resolved]  Axis Bank — DD is not released after disbursement

Address:Pune, Maharashtra, 411046

Hi, i got sms on 17th oct from axis bank saying that my home loan disbursed is done on[protected] and my pre-emi will be due on 10th of every month.
Till now, i haven't received dd/cheque. Whenever i am following with bank person or agent then i am hearing answer that there is it department (Software) issue and still it will take some more time. This is my second and third loan from axis. For my first loan (Phr[protected] i got disbursement dd after 3 weeks and i have paid pre-emi without using axis bank money.
This time, i have two loans and emi amount will be high. So, my question is that why should i pay you if bank has not yet handover dd to me or customer when there is issue from bank side?
For more details
My loan a/c number: phr[protected]
My name: bramhadeo dattatraya suravase
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Nov 26, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Oct 19, 2016
MANISHchudasama's response
I am receiving axis bank sms of balance of someone account no. A/c No is xxxx0789. My mobile no [protected] while I do not have any axis bank account. Kindly remove my mobile from your bank and do needful
I am receiving axis bank sms of balance of someone account no. A/c No is xxxx0789. My mobile no [protected] while I do not have any axis bank account. Kindly remove my mobile from your bank and do needful
Oct 19, 2016
MANISHchudasama's response
I am receiving axis bank sms of balance of someone account no. A/c No is xxxx0789. My mobile no [protected] while I do not have any axis bank account. Kindly remove my mobile from your bank and do needful
Verified Support
Oct 24, 2016
Axis Bank Customer Care's response
Hi Bramhadeo,

Sorry for the trouble. Please allow us some time, we'll get back to you shortly.

Regards,
Axis Bank
Verified Support
Oct 25, 2016
Axis Bank Customer Care's response
Hi Bramhadeo,

We understand our Pune loan center executive has contacted you and addressed your concern in this regard. For any further assistance, please get in touch with Pune loan center.

Regards,
Axis Bank
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I am receiving axis bank sms of balance of someone account no. A/c No is xxxx0789. My mobile no [protected] while I do not have any axis bank account. Kindly remove my mobile from your bank and do needful
Axis Bank Customer Care's response, Oct 27, 2016
Verified Support
Hi,

Sorry for the trouble. Please share your concerns with us at axisbank.com/support for us to assist you.

Regards,
Axis Bank

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