[Resolved]  Axis Bank — Delay in Disbursement of Home Loan

Address:Ahmedabad, Gujarat

Dear Sir/Madam, I, Ashish Solanki from Ahmedabad, have applied for home loan at Axis bank. My Application Id[protected] Date[protected]. I got loan sanctioned details of Rs 1542364. but I required only 10 lecs. So, I applied for that. There are two time I paid processing charge of Rs. 5618 on[protected] and Rs 5618 on Rs 20-08-14. if you want I can send my online statement. I have solve all queries and provided all document which they required. They people have asked document one by one not all document at one time. its make me tired. still I claim and provided all the documents. now still I didn't get my cheque for home loan after providing all document and all necessary charges which you required. I have complained to Axis bank. My Complaint Reference number - N08866070 dated on 25/08/2014 and Request number - Request # 3897393 on 30/08/2014 and Request # 3933301 on 31/08/2014. But I didn't get good responce. just got email today that I should coordinate with their Executive. I have visited to their office on[protected] on my working day to short out all the problems but their executive Mr. Kalpasingh (Risk and Control Department) didn't response me and go out of room in between conversation and said that he will not going to do this. I have complaint to AXIS bank regarding this but still I didn't get any answer from their side. Today just 3 pm, got news that whatever I have given cheque for processing fee they didn't clear it and because of it cheque can't disburse today. I am reputed person in society. And because of AXIS bank I became liar in society. I am very much fed up and had lot of harassment from their processing and system. They are giving advertisement that they provide best service but now I know that they provide best service on how to give harassment to customer. I have waste more than 10 paid holidays from my job. Lots of travelling becasue of this stupid people. if they are not able to do my locan process they just let know I will do from somewhere else. Now if they disburse my loan or not I didn't mind. But my complaint is to you that please show real face of AXIS bank to other customer. And compensation of my Leave which I have taken from my job and take necessary action to the people who all are involving in this process. Regards, Ashish Solanki [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

I, Ashish Solanki from Ahmedabad, have applied for home loan at Axis bank. My Application Id[protected] Date[protected]. I got loan sanctioned details of Rs 1542364. but I required only 10 lecs. So, I applied for that.

There are two time I paid processing charge of Rs. 5618 on[protected] and Rs 5618 on Rs 20-08-14. if you want I can send my online statement.

I have solve all the queries from my end before 6 days ago. and since last 6 days I didn't get my loan disbursement. since last 6 days I got answer that there is some technical problem and because of this they are not able to issue my check.

I want to know that they have technical problem only with my loan disbursement. I have complaints them regarding this. which complaints number and request number is given below.

Request # 3997514
Request # 3987530
Request # 3987524
Request # 3963813
Request # 3933301
Request # 3897393
complaint reference N08866070 dated 8/25/2014

but still no one responding satisfactory. I have visited their office two times. but no one responding and telling truth. I have wasted my paid leaves, times and energy but still not get any answer.

I request you sir that kindly looking into this matter. otherwise I have booked home. and my builder will take my booking amt and other fees that i have paid. just because of this stupid people working process.


Regards,
Ashish Solanki
[protected]
Please do it early
Dear Sir,

I, Ashish Solanki from Ahmedabad, have applied for home loan at Axis bank. My Application Id[protected] Date[protected]. I got loan sanctioned details of Rs 1542364. but I required only 10 lecs. So, I applied for that.

There are two time I paid processing charge of Rs. 5618 on[protected] and Rs 5618 on Rs 20-08-14. if you want I can send my online statement.

I have solve all the queries from my end before 6 days ago. and since last 6 days I didn't get my loan disbursement. since last 6 days I got answer that there is some technical problem and because of this they are not able to issue my check.

I want to know that they have technical problem only with my loan disbursement. I have complaints them regarding this. which complaints number and request number is given below.

Request # 3997514
Request # 3987530
Request # 3987524
Request # 3963813
Request # 3933301
Request # 3897393
complaint reference N08866070 dated 8/25/2014

but still no one responding satisfactory. I have visited their office two times. but no one responding and telling truth. I have wasted my paid leaves, times and energy but still not get any answer.

I request you sir that kindly looking into this matter. otherwise I have booked home. and my builder will take my booking amt and other fees that i have paid. just because of this stupid people working process.


Regards,
Ashish Solanki
[protected]
Kindly do it early

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12950
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information