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[Resolved]  Axis Bank — Refund of amount deducted from my debit card

Website:PAYUMONEY

Yesterday Dt 8/10/16 I made a payment from my debit card to jain international organization through PAYUMONEY.The amount Rs252.18 deducted 2times from my debit card .In this one transaction got failed and the second one got successed but the amount has been deducted two times. So.please refund the failed transaction amount in my account as early .Thank you and looking towards your right action.
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Nov 18, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Oct 09, 2016
Updated by Hemant Jawerchand Jain [protected]@gmail.com
Oct 10, 2016
shooda's response Please solve my problem
Verified Support
Oct 10, 2016
Axis Bank Customer Care's response Hi Hemant,

Please write to us at axisbank.com/support along with the transaction details for us to assist you.

Regards,
Axis Bank
Verified Support
Oct 18, 2016
Axis Bank Customer Care's response Hi Hemant,

The turn around time for auto reversal of failed transaction is 1 working day. In case the amount does not get auto reversed, please get in touch with your nearest debit account holding bank branch. You can also write to us at http://bit.ly/2cVef3v along with the transaction details for us to assist you.

Regards,
Axis Bank
Complaint comments 
2 Comments

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Comments

Sir mere ATM se transaction declined ho gya tha or pese Kat Gye Jo ATM se nhi nikle ATM. ID. Dpcn114540 h or record no. 9173 h
So please mere pese account me add kr do.

Reply
Axis Bank Customer Care's response, Oct 10, 2016
Verified Support
Hi Shooda,

The turn around time for auto reversal of failed transaction is 1 working day. In case the amount does not get auto reversed, please get in touch with your nearest debit account holding bank branch.

Regards,
Axis Bank
I forget my user id and password of net banking on laptop.I could'nt use netbankin because of forget user id and password.
Reply
Axis Bank Customer Care's response, Oct 13, 2016
Verified Support
Hi Manish,

Please visit the following link: http://bit.ly/2dKkVEE to reset your internet banking password.

Regards,
Axis Bank

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