[Resolved]  Axis Bank Koramangala Branch — Activation of Online netsecure device

Address:

Bangalore, Karnataka

I am an account holder of Axis Bank Koramangla Branch / Bangalore - 560 095 . I have been relentessly followed un issue with Axis Bank Koramanagala branch since May2014 . This is pertaining to netsecure device which I own and which at present is not mapped to my customer-id[protected] due to which I am not able to do any online transactions using netbanking facility. I have visited branch thrice so far to get this issue addressed but it still not yet been resolved Axis bank Koramangala branch, Bangalore has deliberately delayed by not responding my mail request /phone calls / my personal visit to branch thrice so far . Of late they are not responding to my email request I have set priorty as follows . (1) Bank to provide necessary clarification for queries posted (a) why this issue was delayed and dragged to this extent ( more than 6 months) without making any effort to resolve this issue. (b) Why so many mail request sent by me for mapping my netsecure device to customer-id was left unanswered and ignored . (c) Is this the way you respond & build relationship with account holders ? (2) Bank to reactivate one touch device against customer -id[protected] The contact persons at AXIS Bank Koramanagala are Manjunath VS - Koramangla Branch / Bangalore - 560 095 Mob : [protected] Dikshita Shah Koramangla Branch / Bangalore - 560 095 Mob : [protected] Manish Alwa Koramangla Branch / Bangalore - 560 095 Please do the needful at the earliest . Thanks, Seema Mariam Jacob Bangalore