Axis Bank — NOC Not received

Address:

Mumbai City, Maharashtra

I am “Eram Fatima Asgarali Virani” one of customer in past in 2011 having a salary A/c. I got credit card on the same and was regularly making payments on it. Due to family emergences I have been abroad because of which I delayed the payment and my card got cancelled. It impacted my CIBEL as well but I understand that was my fault and irresponsibility from my family. I courtesy called Axis back as I did not wanted to just settle the card as I got that option of 10000/- however I wanted to pay that in full so that again my CIBRL goes well and I again can be a part of Axis bank customer base. Hence I was personally following up with one of your Collections supervisor and made payment of 19000/- and paid that card in full. I have the receipts as well along with me in April. Now its July and that still not has been updated nor I have received any NOC which I was promised. I been to couple to your branches but they are so lazy that they want me to call your customer service and when I call your customer service all the time either they disconnect, or your system does not work. I and been banking with ICICI since 2010 and still happy as their people speak about the brand and you guys don’t. I and also been complaining about the same to consumer forum with marking you guys an email. I hope you look into the matter and get me resolution asap. Also would appreciate if you guys can activate my card back and send me NOC. Name: Eram Fatima Virani Credit card No: [protected] Mobile no: [protected] Email ID: [protected]@gmail.com