[Resolved]  Axis Bank — Receiving threatening calls from [protected]/[protected] from this no from past one month.

Address:New Delhi, Delhi, 110064
Website:www.axisbank.com

Receiving threatening calls from [protected]/[protected] from this no from past one month.
Even she is calling my relatives and friend so that i feel insulted.
She is abusing from past one month. Please sort out this issue at the earliest.
as regularly she is calling and abusing to me and my family.

Please look into this as it is unbearable and please let me know if can file a police complaints against them.
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May 26, 2016
Complaint marked as Resolved 
Till date the same was not resolved. This is fake status. Below is the mail for your reference. Dear Ms. Meena, With reference to your email regarding collection agent (misbehavior). Please accept our apologies for delay in responding to your mail and resolving the query. We are sorry to inconvenience caused to you. I have initiated a service request vide reference number 22558242 to our back end department for collection agent (misbehavior) resolution of your query. We will update you with status in 01 working day. I observed from our records that, you were agreed for settlement amount of Rs. 10, 000 on 22/04/2016 for one installment against the credit card account outstanding balance of Rs. 21, 442.85/- as on date 25/05/2016 and the end date for payment was on 30/04/2016. We have not received the payment for the same due to which you are receiving the calls. I request you to please make the agreed payment to avoid such calls in future. In case you have any other queries you can email us on [email protected] or call us (toll free) on 1800-233-5577, 1800-103-5577. Best Regards, Prabhu Kumar Customer Support Axis Bank Do not share your PIN or card with anyone, not even your friends or family members. Do not share confidential / personal information over phone, email or SMS even if the request appears to be from you
Axis Bank customer support has been notified about the posted complaint.
Complaint comments 

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Hi Meena,

Please write to us at [protected]@axisbank.com from your registered email ID for us to assist you.

Regards,
Axis Bank
Again she Start calling from another no 46364625.

This is not the way.I will commit suicide as can not bear this insult.

And will give in written complaints against Axis bank.

Even she is calling my relatives and friend so that i feel insulted.
Again she Start calling from another no 46364625.

This is not the way.I will commit suicide as can not bear this insult.

And will give in written complaints against Axis bank.

Even she is calling my relatives and friend so that i feel insulted.
Axis Bank Customer Care's response, May 25, 2016
Verified Support
Hi Meena,
Please share your contact number for us to assist you.
Regards,
Axis Bank

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