[Resolved]  Axis Bank — Remove the foreclosure charges and interest

Address:Nalgonda, Andhra Pradesh

I am taken instantloan on credit card ondt 16-aug 2016, i interacted (SERIND 0298615) REF 42538875 i paid revert back 12-sept-2016 through cheque.at Nalgonda br. i approached toll free .. they told me go to bank and repay the amount. i went axi;s bank, nalgonda, i approached bank officials. they r not interested to take repay amout.. and also they are canvassing to me like this, why repay? u r invest fix deposite, single premiums, sip, insurence policies etc.. etc. i seen d cc statement i am shocked. period 24/09/2016 to 25/10/2016, i paid before cc stament generate.
sir, pl see my sb/ac details . i am not used ur amount any transactions 4, 72, 500 till to dt. i dont know to close request to toll free nomber. at least axis bank officials r not told me . to dial toll free request. i think i paid/reverted total amount.my cc.no. xxxxxxxxxxxx4080.
pl Remove the foreclosure charges. thanking you sir. v.venkataramana
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Jan 3, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Nov 17, 2016
Updated by ramana.valisetty
remove the foreclosure charges and interest. my name v.venkataramana, cc no. xxxxxxxxxxxx4080,
Nov 17, 2016
Updated by ramana.valisetty
please Remove the Fore closure charges and Interest. my credit card no. 53056200****4080
Nov 21, 2016
Updated by ramana.valisetty
Respected sir,
12-aug-16, i interaction Id:SERID0298615, REF:42538875, iNSTANT LOAN REQUEST, ., 16-AUG-16, credited Amount in my account.cc/ope/ 26-aug -16 Hello Rs 8150.61 is due payment 14/9/16 Axis bank cc auto debit request.
12-Sept 2016 i paid Total Loan Amount info:YOUR SELF CREDIT CARD PAYMENT-[protected]. LOAN A/C NO. 2850527.
i received through my mail credit card statement period 24/09/2016 - 25/10/2016, payment due dt 14/11/2016. Debit & charges 15, 853.65,
My Arguement is 1) I didnt have any transaction the period 12-aug-2016 to 12-sep-2016.
2) i went axis bank, Nalgonda on dt 12-09-16 & i paid through cheque cc total Loan Amount 4, 72, 500 (before cc generate) Reversed. officials asked me.. why refund amount ? i am not interested to loan i answered. They r convincing to me like this ...u INVEST insurance deposites u R GETTING more money..or deposite like this.. etc...,
my intention is, the LOAN rate of interest is more. i am a small earner.. my paying capacity is low.
Bank officials called me. .R u want loan. instant loan, at that time I am busy in office, ..ok..ok.. . .?.
I went axis bank. I given a cheque, to close loan amount. Bank accepted.
I received cc statement .i am shocked . My arguement is why they r not told me? dial to toll free number Request to loan close., My feeling is.. I went axis bank. I given cheque to close loan. Bank accepted.

i request to you sir, refund the fore closer charges & interest.

MY S.B A/C NO.[protected]. venkataramana, cell [protected].
Nov 28, 2016
Updated by ramana.valisetty
REFUND the Fore closure charges- LOAN Interest. my credit card no. 53056200****4080
i received another message 26-nov-16, ur credit card statement Rs.42895.44 due dt 15-dec-16 is generated and will reach u shortly.
12-Sept 2016 I paid loan mount before credit card statement generate, Total Loan Amount info:YOUR SELF CREDIT CARD PAYMENT-[protected]. LOAN A/C NO. 2850527. MY S.B A/C NO .[protected].
statement generate date 25/10/2016,

i received through my mail credit card statement period 24/09/2016 - 25/10/2016, payment due dt 14/11/2016. Debit & charges 15, 853.65,
My Arguement is 1) I didnt have any transaction the period 12-aug-2016 to 12-sep-2016.

2) i went axis bank, Nalgonda on dt 12-09-16 & i paid through cheque cc total Loan Amount 4, 72, 500 (before cc generate) Reversed. officials asked me.. why refund amount ? i am not interested to loan i answered. They r convincing to me like this ...u INVEST insurance deposites u will get better money..or deposite like this.. etc...,
I received cc statement .i am shocked . My arguement is why they r not told me? dial to toll free number.. Request to loan close., My feeling is.. I went axis bank. I given cheque to close loan. Bank accepted.
when i received ccs, i went bank, they replied to dial the toll no. when i went bank to close loan they should be guide or advice to dial tollfree no. to close loan request.they taken cheque debited amount.
after i dialed tollfree no. i spoked loan request no. 26042378 on dt 5-nov-16, 3.24pm,
now i received another message 26-nov-16, ur credit card statement Rs.42895.44 due dt 15-dec-16 is generated and will reach u shortly. pl see my sb a/c loancc transaction details for geneuinety. pl.justify.
Nov 28, 2016
Updated by ramana.valisetty
i received another message 26-nov-16, ur credit card statement Rs.42895.44 due dt 15-dec-16 is generated and will reach u shortly. pl see my sb a/c loancc transaction details for geneuinety. sir pl.justify me

i went axis bank, Nalgonda on dt 12-09-16 & i paid through cheque cc total Loan Amount 4, 72, 500 (before cc generate) Reversed. officials asked me.. why refund amount ? i am not interested to loan i answered. They r convincing to me like this ...u INVEST insurance deposites u will get better money..or deposite like this.. etc...,
I received cc statement .i am shocked . My arguement is why they r not told me? dial to toll free number.. Request to loan close., My feeling is.. I went axis bank. I given cheque to close loan. Bank accepted.

when i received ccs, i went bank, they replied to dial the toll no. When i went bank to close loan they should to be guide or advice to dial tollfree no. to close loan.they taken cheque debited amount.

after i dialed tollfree no. i spoked loan request no. 26042378 on dt 5-nov-16, 3.24pm,
i received through my mail credit card statement period 24/09/2016 - 25/10/2016, payment due dt 14/11/2016. Debit & charges 15, 853.65, i am not comfort to spoke inglish fluiency.
Nov 28, 2016
Updated by ramana.valisetty
axisbank
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Your Payment has been Initiated(2)
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noreply-paypro.[protected]@axisbank.com
To [protected]@yahoo.com Aug 16 at 5:15 PM
Your request is approved. The requested Amount of Rs. 472500 will be transferred to your beneficiary account.
Warm Regards
Axis Bank
This is a system generated mail. Please do not reply to this email.


Reply Reply to All Forward More
ramanavalisetty venkat <[protected]@yahoo.com>
To noreply-paypro.[protected]@axisbank.com Sep 12 at 1:12 PM
dear sir, this is venkataramana.v.
credit card no.4080
i rebacked to day total amount. kindly remove debiting charges..etc
thanking you sir, .

On Tuesday, August 16, 2016 5:15 PM, "noreply-paypro.[protected]@axisbank.com" <noreply-paypro.[protected]@axisbank.com> wrote:

Your request is approved. The requested Amount of Rs. 472500 will be transferred to your beneficiary account.
Warm Regards
Axis Bank
This is a system generated mail. Please do not reply to this email.
Verified Support
Dec 03, 2016
Axis Bank Customer Care's response
Hi Ramana,

In case your issue is not resolved, you can share the details at http://bit.ly/2gulbtN and our executive will get back to you.

Regards,
Axis Bank
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