Axis Bank — S. B. A/c no.[protected] magob branch, surat (Gujarat)

Address:

Surat, Gujarat

(1) i got a sms from your bank on 15.11.2016 " as a special convenience, enjoy
Urcharge waiver across all petrol pumps on your axis bank debit card till
25.11.2016
(2) on 21.11.2016 i used my axis bank debit card attached with above bank a/c
For inr 270.00.
(3) on 23.11.2016, i got a sms from your bank debiting inr 11.50 towards
Urcharge.
(4) i have also lodged on line complaint few days before, but no reply till today.
(5) today, i approached your vesu branch, surat (Gujarat) for above. But
Urprisingly rather than hearing my complaint, i was advised to approach
Ervicing branch. This type of behaviour/ignorance defines the way of your bank officials to deal a complaint.