Axis Bank — Service

Address:

Kolkata, West Bengal, 700028

I am Bidhan Haldar having A/c number [protected] in Axis bank at Kolkata-700028, Matijheel Branch . Bank authority had blocked my previous debit card without any intimation and issued a new one without PIN number. Axis Bank customer Care said that PIN is being generated at ATM machine. whenever I trying generate PIN Number with Axis bank ATM, It denied mentioning that the inputted mobile number is incorrect. I contacted Axis bank customer care and they said the new mobile number is not resisted, though I registered the new number nearly 4 years ago. I mentioned all bank massages such as accounts balance are comes into my new number. The Bank customer care Representative told me to contact to Branch representative to solve the problems if any. I visited my branch on 27/01/2016 and asked them to registered my new member again but they replied the member already registered. I explained that ATM machine and Axis Bank Costumer denied the new number. They Re-checked my accounts details in CPU and told me that PAN number is not updated that is why new number had not yet been activated. I updated my Pan number in instantly and the Branch representative assured me that the problems would be solved two working day. Then I given a requisition for a cheque Book but they denied to accept the requisition asking me that the Cheque book requisition taken only via ATM machine. I leaved the seat and gone to cash counter and asked for a withdrawal slip, they denied asking me cash could be withdraw only with cheque and ATM card.Till today problem not been resolved. Now You see... the whole situation is like a Circus and i could be named Axis Circus. I need my money.. money need ATM card or Cheque... Cheque need ATM requisition which need PIN... PIN need Mobile number which need registration which is registered minimum 4 yrs ago and Branch is denied to re-resister.