[Resolved]  Axis Bank — Salary account activation delay and poor customer care service

Address:560100
Website:Consumer complaints forum

Hi,
On Nov 3rd 2016 I have opened my salary account with axis bank and still it is not activated. I tried to contact with the salesman from whom I have opened my account but he is giving me false promises everyday. Now a days he is not picking my calls. His name is Abhishek and mobile number is [protected]. My name is Nethaji and account number is [protected] Electronic city branch, Bangalore.Couple of times I got a message from axis bank saying that we have received your application and application number is [protected] on Monday 28 Nov.But still account inactive.Please let me know what is the problem and activate my account immediately. This is really frustrating me.
Was this information helpful?
No (0)
Yes (0)
Jan 11, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2016
Axis Bank Customer Care's response
Hi Nethaji,

Thank you for sharing your details. We will get back to you shortly.

Regards,
Axis Bank
Verified Support
Dec 07, 2016
Axis Bank Customer Care's response
Hi Nethaji,

We understand that the concerned branch officials had contacted you on your registered number and have addressed your concerns. Also, your account has been activated on November 29, 2016 and salary has been credited.Thanks for writing in!

Regards,
Axis Bank
Complaint comments 

Comments

I m pankaj vohra having acc no PHR[protected].. Agent having contact no. [protected] Is using abused language with me.. So i request you to take action to this person .. I will b very thankful to u ..
Axis Bank Customer Care's response, Dec 2, 2016
Verified Support
Hi Pankaj,

Sorry for the inconvenience caused. Please share your concerns at http://bit.ly/2dZ5X0W along with the complete details of the agents for us to assist you.

Regards,
Axis Bank
As per the government order that due to demonetisation process govt waived all charges on debit card till 31 December 2016. But today I made payment of 250 through my Sbbj debit at kothari hospital Bikaner Rajasthan. Your pos machine debited 252rs... Kindly follow the government order and refund me my 2rupees.
Tid[protected]
Inv. Num-000550
Axis Bank Customer Care's response, Dec 2, 2016
Verified Support
Hi Chander,

Sorry for the inconvenience caused. Please share your concerns at http://bit.ly/2dZ5X0W for us to assist you.

Regards,
Axis Bank
Swiping machine is not working in siddharth supermarlet.
tid no.10438221 mid [protected]
address dostiacres, irisbld.antophill, wadala, mumbai
phoneno, [protected]
Axis Bank Customer Care's response, Dec 2, 2016
Verified Support
Hi Bikas,

We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2dZ5X0W for us to assist you.

Regards,
Axis Bank

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12950
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information