[Resolved]  Axis Bank — they make me fool and deduct 999/- rupee

Address:

Karnal, Haryana

Dear Sir, I have opened a new salary account in AXIS BANK, 3/250, Mall Rd, Shakti Colony, Karnal branch as LIC Agent but the account opener MR. JITENDER gave me wrong information that your account could not be at zero balance for that you should open a demate account & you will be charged 450/- rupee for that. So i filled the form to open DEMATE account. After few days one of my friends Mr. Himansu who is also LIC agent, opened the Salary account says that axis bank deducted 999/- Rs. For DEMATE account. Later on the bank reversed that money to him after complaint. But due to nill balance in my account they could not deduct money from my account. I meet Miss MADHVI who is head of demate account department and she suggested me “to close demate account, after that you deposit money in your account & no amount will be deducted in your account”. That’s why I filled the form to close demate account on[protected]. On[protected] I called Mr.JITENDER and then Miss MADHVI to confirm that whether my demate account has been closed. Madhvi said that she had got the mail that your Demat account has been closed. After conforming that now no amount would be deducted from my account I deposited money in it. But in spite of that an amount of Rs. 999/- has been deducted from my account on[protected]. This is all due to wrong information given by madhvi. And now manager says that talk to jitender for that jitender says talk to madhvi who is head to this department. Madhvi waste my 15 to 20 days that she is talking to her senior, and than madhvi gave her senior’s no. Mr. Ashish (Chandigarh baranch) Mob. No.[protected] and he wasted my 1 month for seeing the matter and then said that “I will come to karnal branch and then we will take the meeting”. But till date I could not find any solution. They are not giving back the deducted amount . Please do something for that. They are trying to make a fool of me & wasting my time. PANKAJ KUMAR AXIS BANK ACCOUNT NO. [protected]