Axis Bank — transaction declined..

Hello.! this is Ajmal Bhat. I am not your bank customer but i tried to withdraw 10000 rupees from your axis bank atm on 16th april at JP nagar branch Bangalore India.However it showed transaction declined but 10000 rupees had been already debited from my account. I tied to withdraw amount through my j&k bank debit card which i am holding. After transaction declined i contact to my branch which is in Kashmir and they sent an Email to Jpnagar.[protected]@axisbank.com regarding that transaction but unfortunately they are not responding, even though they are taking ages to reply back. it has been already so long so its an humble request please pay your kind attention towards the above mentioned fact. And please feel free to contact me on [protected] or through Email which is (Bhat.[protected]@gmail.com)