Axis Bank — Travel Currency Card Horrible Customer service and experience

Address:

Bangalore, Karnataka

it has been 2 weeks since i have cancelled my couple of online orders and haven't got my refund back yet even though all the details has been sent to them as per their requirements. forget about refunds, i am not even getting replies of email from their customer service department. these guys are just total WASTE. i[censored] call their customer service, they will tell they cant handle anything related to emails and refund problems. then they will say write to our email id, we will reply in 24 hours, but they wont reply at least for 2 days. bloody hell, they will block your money and stop responding to you. or even if they respond, they will just somehow delay things as much as possible. my $260 is stuck with them, i don't if i will ever get it back :( Never ever use Axis bank travel currency card.