[Resolved]  Axis Bank — Unauthorised credit card charges

Address:

Hooghly, West Bengal, 712248

Query received from the website for - debit / credit cards / prepaid cards.
Please contact the customer.
Axis bank - log a query form
* marked fields are mandatory
Axis bank - grievance redressal - first level form
Typpe of query : debit / credit cards / prepaid cards
Product name : credit card
Query related to : transaction dispute
Sub query related to :
Exisiting cust :
Customer id : [protected]
Customer name :
Account number :
Email id : [protected]@gmail.com
Landline number :
Office number :
Residence number :
Mobile number : 91-[protected]
City/state :
Branch :
Comments : i have not received the following refunds - 1) booking no : nh[protected] refund processing date : may 20, 2016 refund reference number :[protected] refund amount : 14, 722 2) booking no : nh[protected] refund processing date : may 21, 2016 refund reference number :[protected] refund amount : 7, 311
Although i had to pay in both the cases according to last platinum card statement (19.05.2016 -18.06.2016).
Again they have charged 43000 this month in the statement without showing any data,
Please make arrangement for the due refunds as early as possible and make the updates available both to my email and mobile no.