[Resolved]  Axis Bank — unauthorised deduction of Rs 20,000 from account No. [protected]

Address:New Delhi, Delhi

Dear sir, I would like to draw your kind attention towards the fact that there was an unnecessary deduction of Rs 20, 000 from my Axis Bank account bearing No [protected] on dated[protected]. sir, I visited the AXIS Bank ATM located in Narela(ATM ID TPCC12605) on[protected] just to check the available balance in my account. The ATM machine produced the mini statement after a quite long time and further to to my surprise there was a deduction of Rs 20, 000 from my account. Also a more surprising fact came out that according to the ATM the withdrawal was made on dated[protected], that is, the entry was shown my the ATM machine one day in advance. How can be it possible that a withdrawal amount be shown prior one day? Also when i visited the bank and asked for the remedy of the case, the bank manager did not taken any action and also denied to check the ATM camera footages. dear sir, i have not made any such withdrawal. i therefore request you to please look into the matter carefully and check whether it was made due to the malfunctioning of the machine or there was a fraud done with my account. i would be highly thankful to you if my request will be acted upon soon. All necessary documents have been attached for your kind reference. hoping for a favourable action at the earliest. thanks yours faithfully Randhir Singh HNo 47, gali No 1, Near Delhi Hospital, Basti Bankenar, Narela, Delhi 110040 Ph: [protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12951
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information