[Resolved] Axis Bank — unauthorised deduction of Rs 20,000 from account No. [protected] | |||
Dear sir, I would like to draw your kind attention towards the fact that there was an unnecessary deduction of Rs 20, 000 from my Axis Bank account bearing No [protected] on dated[protected]. sir, I visited the AXIS Bank ATM located in Narela(ATM ID TPCC12605) on[protected] just to check the available balance in my account. The ATM machine produced the mini statement after a quite long time and further to to my surprise there was a deduction of Rs 20, 000 from my account. Also a more surprising fact came out that according to the ATM the withdrawal was made on dated[protected], that is, the entry was shown my the ATM machine one day in advance. How can be it possible that a withdrawal amount be shown prior one day? Also when i visited the bank and asked for the remedy of the case, the bank manager did not taken any action and also denied to check the ATM camera footages. dear sir, i have not made any such withdrawal. i therefore request you to please look into the matter carefully and check whether it was made due to the malfunctioning of the machine or there was a fraud done with my account. i would be highly thankful to you if my request will be acted upon soon. All necessary documents have been attached for your kind reference. hoping for a favourable action at the earliest. thanks yours faithfully Randhir Singh HNo 47, gali No 1, Near Delhi Hospital, Basti Bankenar, Narela, Delhi 110040 Ph: [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. | |||
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