[Resolved] Axis Bank — Unethical behaviour (sudhar Branch)

tnvr009

from Ludhiana, Punjab

Address:

Ludhiana, Punjab, 141104

Dear Sir,
I have gone to Axis Bank, Sudhar, Punjab, pincode-141104 with a bearer cheque of 11, 500/- only on 24th Nov 2016 and the manager asked me to come on 01 Dec 2016 (thursday) and get a cash but when I have gone today, the same person informed me that the cash is not going to come for another few days due to some government orders. When I asked him to show me RBI or government order, he was very rude to me.

I am posting this mail on to PMO and RBI to know whether these type of orders have been issued to Axis Bank.

I would request to investigate from your end also whether the cash was supplied to the said branch, if so why they are harassing the customer and this also bring bad name to the bank.

Thanking you

Yours faithfully

Tanveer Singh
Cell No:[protected]

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Jan 2, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2016

Axis Bank Customer Care's response Hi Tanveer,

We’re sorry about the bad experience you had at our branch. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

Regards,
Axis Bank